General Information

Attendance

Our courses require a minimum of 80% attendance in order for participants to receive a Certificate of Completion from Alamo Colleges District. In some instances courses have attendance requirements beyond this percentage. Students should always make note of attendance requirements at the beginning of a course via their syllabus or direct conversation with the instructor. Be sure to ask about State Regulated courses that require a specific number of hours to qualify for a certification from a credentialing body.

Auditing

Senior Citizen waiver and audits do not apply to Continuing Education courses.

For more information click here.

Class Information

The student should check their detail schedule for class information via their ACES account.

For questions plase call (210) 21ALAMO (210-212-5266)

CE Payment and Payment Plans

Payment must be made 3 business days before class start date. Registration is not complete until payment is made via ACES student account. 

For payment assistance please call 210-21ALAMO (210-212-5266).

For more information on CE payment plans, please visit the CE Payment Plan tab at our District Business Office page.

https://www.alamo.edu/admission--aid/paying-for-college/business-office/ 

Continuing Professional Education (CPEs)

The Workforce Training Network is approved by the State Board for Educator Certification to provide CPE activities to Educators for certificate renewal purposes. All Texas Educators who hold a Standard Certificate must renew it every five (5) years. As a condition of renewal, superintendents and principals will be required to complete 200 clock hours of CPE, and all other educators must complete 150 hours.

Continuing Education Units (CEUs) and Course Certificates

The Workforce Training Network is accredited by the Southern Association of Colleges and Schools to award CEUs for some courses. Satisfactory completion of ten clock hours of qualified instruction equals 1.0 CEUs. Transcripts listing CEU credits satisfactorily completed will be available upon request. Otherwise, a certificate of completion is awarded upon course completion.

Continuing Education (CE) to Credit

CE students have the option to convert CEU's to academic credits for qualifying programs which may lead towards an academic certificate or associate's degree at any of the Alamo Colleges. A six-hour academic requirement must be met before the CEU's can be transferred into college credit.

Course Cancellations

A course may be canceled due to low enrollment. If a student is a paid student in a course that is canceled, they will receive a full refund within 7 to 10 business days. Alamo Colleges District staff will make every effort to contact and notify the student of the canceled course.

Enrollment

Many classes must be limited in size due to the nature of the subject matter and size of available facilities. Although most course training programs are open to students who feel they can benefit from the instruction, some courses are restricted to those students with specific prerequisites. In these instances, program managers will verify that students meet prerequisite requirements.

Financial Aid for CE

Financial aid for Continuing Education is managed through the Texas Public Education Grant (TPEG). Students seeking financial assistance must follow the process outlined on our TPEG Website.  

Information Technology Services Assistance

Be ready on day one with Remote Ready Boot Camp

  • To prepare for remote learning, students are encouraged to take the one-hour Remote Ready Boot Camp (RRBC) training in Canvas.
    • Click on Canvas in ACES, scroll down in your dashboard until you see your college’s name and Remote Ready Book Camp.
Internet Access & Resources

Stay connected!

Are you taking a Continuing Education online course? Inquire about a loaner laptop or hotspot at dst-alamoICD@Alamo.edu

Campus Internet Access

Designated parking lot hotspots are available at the colleges for students and their family members to access campus Wi-Fi.

Students and family members are encouraged to stay in vehicles and practice social distancing. Directional signage will guide students to the locations.

Wifi Hotspot Location Maps:

Northeast Lakeview College Northwest Vista College Palo Alto College
St. Philip's College San Antonio College   

Low-Cost Home Internet Service

Programs are available to bridge the digital divide by providing students low-cost internet service.

Potential benefits include low-cost internet access, no in-home Wi-Fi modem fee, no deposits, no installation fees, and no term commitments for qualifying households.

 Learn more

Minimum Age

Most of our classes are designed for adults seeking job skills training and are restricted to students 18 years of age or older. Please call 210-21ALAMO (210-212-5266) for more information.

Parking

Continuing Education students are allowed to park in designated "student parking" free of charge.

Payment

Payment is due at registration. If you cannot meet this obligation, contact the appropriate institute Program Manager. Program Managers:
https://www.alamo.edu/academics/wtn/contact-us/

Refunds

Classes canceled due to low enrollment will result in a 100% refund. Any student requesting to be dropped or any registration canceled prior to the first day of class will receive a full refund. 

Students can drop from courses via their student ACES account online prior to the first day of class. https://alamoaces.alamo.edu 

Refunds require 7-10 business days to process. 

Students requesting to be dropped from a course once the class has begun DO NOT qualify for a refund. 

Registration

There are two easy ways to register.
1. Online (CE Admissions & Registration)
2. Walk-In Register with any of our Registration Specialists located at any of the five Alamo Colleges  (M-F. 8 a.m. to 5 p.m.)

Registration Specialist:
https://www.alamo.edu/academics/wtn/contact-us/

Smoking Policy

Alamo Colleges District campuses are smoke-free facilities.

Technology Support

Technology Support

Contact - District Helpdesk Information

Help Desk is the central point of contact for all technology needs.

Phone: 210-485-0555 Option 4

Out of Town Students: 866-493-3947 (toll-free) Email: helpdesk @alamo.edu

Hours of Operation

Monday – Friday 8 am – 12 am

Saturday 9 am – 9 pm

Sunday 11 am – 12 am

Caller Checklist

When calling, have the following information readily available:

Last four digits of SSN

ACES ID

Date of Birth

Student Banner ID

VIA U-Pass

Continued Education students are not eligible to receive a free VIA U-Pass. For more information, visit our district VIA U-Pass page. 

https://www.alamo.edu/news--events/news/2019/01-january/via-buss-pass/