COVID-19 Updates

Last Updated: Fri., March 27, 2020; 12:28 P.M.

Classes at all of the Alamo Colleges will resume remotely on March 23 for all students. Face-to-Face courses will resume through remote teaching and learning.

The end dates for the Spring Flex semesters have changed:

  • Flex I will be extended by one week; ending March 28. Spring 2020
  • Flex II begins March 30 for a 7-week term ending May 16. The regular Spring 16-week semester will not be extended.

The health and wellness of students and staff of Alamo Colleges District is our highest priority. Out of an abundance of caution, the Alamo Colleges District has made some temporary changes to the way we provide instruction and operate in light of the growing concerns related to the coronavirus.

The Alamo Colleges District leadership has been following the recommendations of the Centers for Disease Control and Prevention (CDC) and San Antonio Metro Health to ensure we are minimizing the risk of exposure on our campuses. 

However, as the situation with COVID-19 develops and more cases are identified across the country we have expanded our precautionary measures to the following social distancing measures:

  • Classes will resume on March 23 through remote teaching and learning

ACD will continue remote teaching, remote learning and remote working through the end of the Spring 2020 16-week term (May 16, 2020).

  • Students should not return to campuses for classes and will be instructed on how to continue classes and receive support remotely.
  • Updates for both work-study and financial aid students will be posted as they become available on the financial aid homepage. (scroll down to the news section for the latest information)

  • All study abroad programs for summer are canceled.  We will continue to evaluate future programs as the situation evolves.
  • Update your AlamoAlert (RAVE) settings and & Contact Information. Instructions are located here.

  • Each of our five colleges will have a designated area in their parking lots where free wi-fi will be provided for students. Directional signage will guide students to the locations.

  • For more information and resources, visit the Remote Learning FAQ.

The Alamo Colleges District is committed to doing everything possible to ease your transition from on-site classes to remote learning as we seek to follow expert guidelines on limiting the spread of coronavirus.

Thank you for your cooperation, patience, and resilience as we adapt to the changes in our community and around the globe. 

Remote Learning & Teaching Extended

Remote Learning extended to the end of the semester

To continue safety protocols, the Alamo Colleges District will continue remote teaching, remote learning and remote working through the end of the Spring 2020 16-week term (May 16, 2020).

We will continue to monitor the COVID-19 situation, and, if circumstances regarding health and safety change, we will review the possibility of extending our remote operations or slowly transitioning remote workers to on-site work while student learning remains remote.

View Student Resources Available

Spring Commencement Ceremonies Postponed Until December

Vector art of students studying

All five colleges in the Alamo Colleges District will be postponing their spring commencement ceremonies until December.

Conferring of degrees and certificates WILL NOT be affected by the commencement ceremony postponement.

Degrees and certificates will be awarded to students who have satisfactorily completed all requirements of their respective degrees and/or certificates.

The colleges will provide special recognition of graduates in May. Students should contact their assigned certified advisor for additional information related to completing requirements for their degrees and/or certificates.

Remote Classes Begin on March 23

Adjusted Schedule for Spring Semesters

Classes at all of the Alamo Colleges will resume remotely on March 23 for all students.  Face-to-Face courses will resume through remote teaching and learning.

  • The end dates for the Spring Flex semesters have changed.

    • Spring 2020 Flex I will be extended by one week; ending March 28.

    • Spring 2020 Flex II begins March 30 for a 7-week term ending May 16.

    • The regular Spring 16-week semester will not be extended.

Face-to-Face Classes Meet Remotely

  • Face-to-Face classes will meet remotely as a class at the regularly scheduled day and time using a video conferencing tool called Zoom. Each Face-to-Face class will also have a Canvas course established to help facilitate remote learning.

Use Canvas for Face-to-Face Courses

  • Canvas in ACES will be the primary means of communication for Face-to-Face courses while in remote learning.  Faculty will use Canvas announcements and inbox features to share information about coursework. Students should review their course syllabus, consistently watch for messages in Canvas about coursework and join Zoom sessions during the remote instruction period.

Start Smart with Remote Ready Boot Camp

  • To prepare for remote learning, students are encouraged to take the one-hour Remote Ready Boot Camp (RRBC) training in Canvas.

    • Click on Canvas in ACES, scroll down in your dashboard until you see your college’s name and Remote Ready Book Camp.

    • It will help you to watch this video on RRBC.

Check your ACES email and Canvas accounts on Monday, March 23 and on a regular basis.

Payment Deadline Extension and No Holds/Late Fees

Woman sitting and looking at laptop

In order to alleviate any additional financial burdens, we are offering extensions on payment plans and overdue balances and eliminating late fees until further notice.

In addition:

  • Students on payment plans will NOT be required to make the next payment until May 1. Recent $10 late fees will be removed.

  • NO holds will be placed on accounts at this time.

  • Students CAN register for Flex II, Maymester, Summer and Fall when the registration dates open.

Thank you for your patience in this matter. We will do all we can to assist you in completing your educational endeavors.

Libraries & Labs Closed Until Further Notice

March 17 was the last day the Alamo Colleges will have libraries and computer labs open to assist students with preparing for online learning.

All libraries have e-resources available 24/7. 

Librarians are available online to assist students, faculty and staff.

Find Your Library Here

Campus Internet Access

Designated parking lot hotspots are available for students to access campus Wi-Fi.

Students are encouraged to stay in vehicles and practice social distancing. Directional signage will guide students to the locations.

Low-Cost Home Internet Service

Programs are available to bridge the digital divide by providing students low-cost internet service.

Potential benefits include low-cost internet access, no in-home Wi-Fi modem fee, no deposits, no installation fees and no term commitments for qualifying households.

Learn More

Student Food Support

San Antonio Food Bank Logo

ACD is partnering with the San Antonio Food Bank to provide support to our students during this period of distance learning.

Please contact the SAFB Helpline at 210-431-8326 or refer to the online form at https://safoodbank.org/help/ 

COVID-19 Student Impact Fund

Impact Support

To support our students through this crisis, Alamo Colleges District has established a COVID-19 Student Impact Fund to provide emergency resources for students who need temporary assistance so they can:

  • Buy groceries
  • Pay rent or utility bills
  • Access technology needed to support remote learning
  • Pay healthcare expenses
  • Make up for lost wages

If you are in a position to help our students adapt to this new financial reality, you are encouraged to make a gift today.

We will get through this together, with the help of caring community members like you.

Donate to the COVID-19 Student Impact Fund

 

For employee information, please visit the Employee Resources site.



Communication & Resources

Community Resources

The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish.

City of San Antonio COVID-19 Fact Sheet
(English) (Spanish)

City of San Antonio Reduce Your Risk
(English) (Spanish)

City of San Antonio COVID-19 Poster
(English) (Spanish)

Texas Department of State Health Services information on COVID-19
(English) (Spanish)

CDC information on COVID-19 in the United States
(English) (Spanish

CDC information on COVID-19 in Children (English)

Communication to Alamo Colleges Family

General Information

What is COVID-19?

COVID-19 is a newly identified coronavirus that is causing an outbreak of pneumonia illness. It was first identified in December 2019 in the city of Wuhan, Hubei Province, China. Since then, cases have been identified in multiple other countries including the US.

COVID-19 causes respiratory illness in people and can spread from person-to-person. According to the Centers for Disease Control and Prevention (CDC), the risk of COVID-19 is considered low to the general American public.

There are many viruses in the coronavirus family that can cause illness in both humans and animals. Many are among people all of the time and cause mild to moderate illnesses, such as the common cold.

The CDC considers this new virus a public health concern based on current information. While the situation continues to evolve, the immediate health risk to the general US public is still considered low. The CDC is closely monitoring the situation and providing ongoing guidance.

What are the symptoms?
  • Fever
  • Cough
  • Difficulty breathing
  • Severe illness

Person-to-person spread is occurring, although it’s unclear exactly how it is transmitted and how easily the virus spreads between people.

What can I do?

The best way to prevent infection is to take precautions to avoid exposure to this virus, which are similar to the precautions you take to avoid the flu. CDC always recommends these everyday actions to help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Avoid shaking hands.
  • Stay home when you are sick.
  • Stay home if you are caring for a family member with symptoms of flu or respiratory illness.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
What is the Alamo Colleges District doing about the 2019 Novel Coronavirus?

The Alamo Colleges District is continuously monitoring and following recommendations from the Centers of Disease Control and PreventionMetropolitan Health District and other official sources.

We are in regular communication with the city’s Metropolitan Health District who, in turn, receives regular updates from the Centers for Disease Control and Prevention. Any local response to COVID-19 will be coordinated through Metro Health, the public health authority designated for our community.

  • Providing timely updates to campuses via email communication and the Alamo Colleges District website.
  • Continuously monitoring and following recommendations from the Centers for Disease Control and Prevention (CDC), Metropolitan Health District and other official sources.
  • Adapting emergency response plans in preparation.
  • Forming a cross-district taskforce of health professionals, communicators and other key stakeholders who are in regular communication as the situation evolves.
  • Moving meetings online, when possible.
  • Suspending large event gatherings until further notice.
  • Limiting business travel outside of San Antonio until further notice.
  • Limiting out-of-area visitors until further notice.

If someone self-reports an exposure to COVID-19, please advise them to remain at their current location and contact the Alamo Colleges Police Department at 210-485-0099 (non-emergency).

For questions, please contact the Alamo Colleges via email at coronavirus@alamo.edu

We will continue to monitor this situation closely and report any updates to the ACD community.