Mental Health Counseling Services

Personal counseling is available to assist students in distress. Our licensed counselor provides free short-term or crisis counseling for students. If long-term help is needed, students are referred to appropriate external resources. 

 The Northeast Lakeview College SOBI response team consists of the Interim Vice President for Student Success, along with campus counselors, disability specialists, and campus police.

Contact Information

Faye Acocks Hallford, LCSW

STCM 222H Student Commons


(210) 486-5487

Strategies of Behavioral Intervention (SOBI) Incident Form

Hours of Operation

To allow students to be served by all Student Success departments and our staff to leave at an acceptable time, the building doors will be locked and we will take our last student 30 minutes before closing.

Advising Hours of Operation: 

The last sign-in for advising will be 30 minutes before closing.

Appointment based advising hours: 

Monday: 1:00 pm - 5:00 pm
Tuesday-Wednesday: 8:00 am - 5:00 pm
Friday: 1:00 pm-5:00 pm 

(Advising will be closed Fridays from 8:00 am - 1:00 pm for Professional Development and the 1st Friday of every month from 2:00 pm-3:00 pm for President’s All-College Meeting)

Walk-in hours:

Monday: 8:00 am - 12:00 pm
Thursday: 8:00 am - 7:00 pm
Saturday: 9:00 am-1:00 pm (first Saturday of the month)

Call Center Hours of Operation

Monday - Friday

8:00 am. - 5:00 pm.