Bookstore

       

The Palo Alto College Bookstore is a one-stop shop for all of your academic needs, from school supplies to textbooks, and is committed to assisting students throughout the transition from remote learning to face-to-face instruction. 

Visit the Bookstore website
       

 


 

Fall 2021 Purchases and Rentals

The Bookstore's physical location is closed to in-person shopping. Students may order online for curbside pickup during hours of operation. Face coverings and social distancing protocols are strongly encouraged.

Only curbside pick up will be available through Sept. 6 as the bookstore will be closed in response to the COVID-19 Delta variant surge.

Hours of operation:
Monday–Thursday: 9 a.m.–5 p.m.
Friday: 9 a.m.–1 p.m.

Curbside area will be located in Lot 7. View campus map.

Curbside pick up
  1. Once you are ready to check out, select “Curbside Pick Up (FREE)” as your delivery method.
  2. Choose a day and time to pick up your online order. Availability may vary.
  3. Proceed with completing your order. Once an order is confirmed, you will receive an email receipt with a link to schedule your pick up time.
  4. Please wait for an email confirming your items are ready before arriving at the store. Pick up instructions will be provided in the email.
  5. Upon arrival, park in a designated curbside pick up space. Let us know you have arrived by scanning the QR code, visiting the URL, or calling the number listed on the parking space sign.
  6. Arriving before your chosen pickup time or before your receive the "Ready for Pickup" email will result in delay.
In-store Shopping/ Pick Up

Beginning Sept. 7, the Palo Alto College Bookstore will be open to in-store shopping.

  • Face coverings and social distancing protocols are strongly encouraged.
  • In-store shopping and online order pickup available during the following business hours: 
    • Monday–Thursday: 9 a.m. to 4:45 p.m.
      Fridays: 9 a.m. to 1 p.m.
  • Please proceed to the main service counter for textbook and online order pick up assistance. 
  • When in line, please stand at social distance markers. 

 


 

Rental Returns

Students may continue to return their rental books by shipping them.

Shipping instructions
  • An email was sent to all rental patrons containing a link to generate a packing slip and return shipping label.
  • Students will ship their books back to the store at their own expense through a carrier of their choice.
  • Students can also print their rental return packing slip and shipping label through our online store by signing into their account: https://www.bkstr.com/paloaltostore/home

To initiate a rental return online, the student must complete the following steps:

  1. Sign into the existing account associated with the rental.
  2. Upon sign in, “Rentals” page and “Rental History” is displayed when the customer scrolls down the page. The student selects either the Return by Mail button or the Return All Rentals by Mail Both options open the Return by Mail modal.
  3. The Return by Mail modal displays all rentals eligible to return. Rentals already returned, charged non-return fees, extended, or converted to purchase are not displayed. The student selects the rental books they wish to return and clicks CONTINUE.
  4. The student selects their return address from the drop down menu or selects the Enter a New Address
  5. The Generate Your Packing Slip option is displayed. The student reviews the Helpful Tips and then clicks GET PACKING SLIP.
  6. The GET PACKING SLIP button opens a new window. The student reviews the Shipping Instructions and prints the packing slip.
  7. Students will ship their rental returns back to the bookstore at their own expense through a carrier of their choice.
Book Buyback

In-person and in-store book buybacks are temporarily halted. However, students may sell their books online at: valorebooks.com/sell-textbooks.

 

Contact Information

Jorge Marines
Bookstore Manager

Phone: 210-486-9572

Email: 0048mgr@follett.com