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Class Format Definitions

Hybrid/Blended Course

NEW: HYBRID: This course has online or remote instruction with an on-campus (on-site) component.

Online/Fully Distance Education Course

NEW: Online: Asynchronous instruction delivered online via Canvas and additional online tools. There may be a face-to-face component such as orientation, laboratory, exam review, or an in-person test.

Remote Synchronous

NEW: Remote Learning: Synchronous instruction, the same as a standard course only on Zoom at the originally scheduled class times. It offers the benefits of face-to-face instruction while maximizing social distancing efforts. Remote instruction will take place via ZOOM, Canvas, and additional remote-access tools.

Face-to-Face (F2F)

NEW: Face-to-Face: This course meets on-campus (on-site) for instruction. 

Note for Distance Learning: Participation in class requires a computer, microphone, and a webcam. Contact the instructor to address any issues that might prevent you from using your webcam. After enrolling in class, contact IT if you need to borrow equipment.

Remote Ready Toolkit

We are committed to doing everything possible to ease your transition to teach your course in the appropriate modality. The resources below will assist
faculty in their journey to being Remote Ready. You will find a broad range of tools and resources on the San Antonio College Technology Tips
for Remote Readiness Faculty and Staff
 and on the Remote Employee Toolbox in Alamo Share.

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Visit the new San Antonio College Teaching & Learning website to give us valuable feedback on tools and resources to help you help your students succeed!

Technical Support

If you need remote assistance with your technology, we have compiled a list of tips just for you. Click below for some remote assistance tips.

Learn more

Tech Support Remote Information

Monday -  Friday / 8am - 4:30pm

Instructional Innovation Center 

Monday - Thursday 8am-5pm

* Click on link to be directed to Zoom Meeting Room

 Zoom Information Rooms
 Link to Zoom Meeting Rooms

 Instructional Technology Remote Information Center

 Hours: 10:00 am - 3:00 pm

 Instructional Innovation Center (IIC) Training  IIC Training Calendar

Faculty Support

Faculty can reach our support for general questions via email (sac-faculty19@alamo.edu).

Free and Low-cost Technology


Alamo Colleges Advocacy Referral

Please submit this form for students who may need assistance outside of the classroom such as emergency aid, mental health support, case management, etc. This form is for faculty/staff referrals and is not intended for students to self-report.


SAC Cares

The SAC Cares office will continue to support students, faculty, and staff remotely until further notice. For assistance with petitions, non-academic grievances, or Title IX holds please contact the SAC Cares office at sac-cares@alamo.edu.

Learn more

College Resource Guide

Contact information for offices and programs  on campus can be found on the SAC Resource Guide for Fall 2020.


Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline. 

Netiquette Guidelines
  1. Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
  2. Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
  3. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
  4. Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.

San Antonio College Distance Learning Handbook Page 8


Emergency/Non-Emergency Numbers

Emergency Number: