Students

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Definitions
  • Remote Learning or Synchronous Instruction: The same as a standard course only on Zoom. Students will log-in during class hours and be lectured face-to-face with an instructor digitally. Canvas and additional remote-access tools may be used.

  • Online or Asynchronous Instruction: A traditional, fully-distanced, online course. Students will have a series of tasks or modules to complete each week but may do so on their own time. Online courses are delivered entirely on Canvas, though they may use additional online tools.

  • On-Campus: Limited in-person, face-to-face, instruction. On-campus courses will be limited to specific programs as identified by the college.

San Antonio College is committed to doing everything possible to ease your transition from on-site classes to remote learning.  The resources below will assist you as you continue your academic journey online this semester.  We also have SAC Staff Members that can help with general questions in a Student Remote Information Center.  Live virtual offices are only available during certain hours and may have various wait times. You should receive a response within 24 hours.  

Registration

Summer and Fall registration is now open! 

Check the registration calendar to find the day you can register: 

Summer Registration Calendar

Fall Registration Calendar

General Information

 

Student Wifi Parking Access

Parking Lot 16 (Right outside of the Moody Learning Center)

View on Map

Mobile SAC App

Download the MobileSAC app for more links and resources.

Learn more

Emergency/ Non-emergency Numbers

 Non-Emergency:
 210-485-0099
Emergency Number:
210-485-0911

Admissions and Enrollment

We’d love to hear from you! Reach out to us @ Sac-outreach@alamo.edu, or catch us on LiveChat @ alamo.edu/sac or call us at 210-486-0040 or text us at 210-201-3359

Virtual Welcome Center

https://alamo.zoom.us/my/sacenroll
Hours of Operation: Monday-Thursday 10am-3pm
Otherwise, reach us at sac-outreach@alamo.edu

 

Advising

San Antonio College Advising is committed to providing you with quality virtual advising. Click below for instruction on scheduling a Zoom appointment with your Certified Advisor.

Zoom Advising Instructions in Navigate
  • Log in to your ACES Account
  • Click on the "Start Here" tab
  • Select the "Alamo NAVIGATE" icon
  • Click "Login"
  • Select the "Appointments" tab
  • Select "Schedule an Appointment"
  • Select the Reason for your appointment and hit Next
  • Select the Location and hit Next
  • Select the Day and Time that works for you and hit Next
  • Enter "Zoom Appointment" in the Notes box
  • Review the selection and confirm your appointment

 

Student Support via Email (Sac-students19@alamo.edu) for general questions. 

Additionally, you may contact your Advising Institute by email for assistance with setting up your Zoom appointment.

Business and Public Service
Sac-bpsi@alamo.edu
 

Health and Bioscience
Sac-hbsi@alamo.edu
Creative Communications and Art
Sac-ccai@alamo.edu
Science and Technology (STEM)
Sac-stem@alamo.edu

All general advising inquiries can be directed to sac-advising@alamo.edu. Thank you.

Petition for Credit/No Credit

The Credit / No Credit option is available for courses taken in the Spring term (January - May 2020). Please review the form carefully before you submit it.  You are highly encouraged to speak with your faculty or advisor before making your final decision. If you are using Veterans Benefits, please speak with your advisor to make sure you understand the possible impact on your benefits. 

The deadline for submitting a petition for the Credit/No Credit option is 5 p.m. (CST) on July 30.

disABILITY Support Services

To get support with the following dSS services: Academic advising, Course accommodations, TSI Testing, Group Advising, Tutoring for math classes or Assistance with online adaptive resources, please contact us at sac-dSSstudent@alamo.edu or call (210) 486-0020.

Advocacy and Counseling 

The student advocacy centers will continue to support our students by providing wraparound support services virtually. We help with issues that are outside the classroom. We will provide online counseling and case management support as well as emergency aid and access to community resources.

Please contact the Alamo Colleges Advocacy Helpline at 210-486-1111 8am-7pm M-Th and Fri 8am-5pm.

COVID-19 Testing

High School Programs

San Antonio College offers several opportunities for high school students to get a head start on their college education.

Learn more

Academic Programs

The Alamo Colleges offer a variety of credentials including degrees/programs, certificates and pre-major/transfer areas of study.

Learn more

 

Veterans Affairs

For VA and Military Affiliated Students assistance, please call 210-486-0111 or email SAC-VA@alamo.edu and your inquiry will be directed to the appropriate staff member to assist you.

 

SAC Cares

The SAC Cares office will continue to support students, faculty, and staff remotely until further notice. For assistance with petitions, non-academic grievances, or Title IX holds please contact the SAC Cares office at sac-cares@alamo.edu.

Learn more

Academic Support

Technical Support

If you need remote assistance with your technology, we have compiled a list of tips just for you. Click below for some remote assistance tips.

Learn more

Tech Support Remote Information

Monday -  Friday / 8am - 4:30pm

Mega Lab

Monday - Thursday / 8am-6pm  -  Friday 8am-5pm

* Click on link to be directed to Zoom Meeting Room

Zoom Information Rooms
 Link to Zoom Meeting Rooms
Mega Lab Remote Information Center    https://alamo.zoom.us/j/893489318
Student Technology Zoom Trainings    Register

 

Remote Ready Bootcamp for Canvas

In preparation for remote learning, SAC students are strongly encouraged to take the one hour training called Remote Ready Boot Camp: Student, which is available in Canvas. (try different browsers for any issues)

Student Life Online Programming

The Office of Student Life (OSL) offers dozens of ways for you to interact with the SAC Community 24/7.  

Learn more

Services for Women & Non-Traditional Students

The Department Services for Women & Non-Traditional Students (Empowerment Center) is ready and available to help students on our advisor caseloads, as well as Undocumented and Deferred Action for Childhood Arrival (DACA) Students. We are here to support you!

Please contact us at 210-486-0455, visit www.alamo.edu/sac/SWANS or join our Zoom Room Click for Zoom Room . We have staff ready to assist you with advising, resources, GED Information and retention services.

Netiquette

Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline. 

Netiquette Guidelines
  1. Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
  2. Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
  3. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
  4. Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.

San Antonio College Distance Learning Handbook Page 8

https://www.alamo.edu/contentassets/bd2e78936900417c9e3ea23fd12a7615/distance-learning-handbook.pdf

Student Remote Information Center

Student Support Via Zoom

If there is a long wait in any of the virtual rooms, please try a different one. You can also reach us via email at sac-students19@alamo.edu for general questions.

After Hours

Zoom Virtual Office - After Dark - Live from 10pm-2am (M-F)
Quick Connect: https://alamo.zoom.us/j/351603460
Dial-in by Phone: (301) 715-8592
Meeting ID: 351 603 460

Daytime Hours

Zoom Virtual Office - Room #1 - Live from 7am-7pm (M-F) and 9am-1pm (Saturday)
Quick Connect: https://alamo.zoom.us/j/442815819
Dial-in by Phone: (301)715-8592
Meeting ID:442 815 819

Zoom Virtual Office - Room #2 - Live from 7am-5pm (M-F)
Quick Connect: https://alamo.zoom.us/j/556369110
Dial-in by Phone: (301)715-8592
Meeting ID: 556 369 110