Contact Us

San Antonio College is committed to doing everything possible to ease your transition from on-site classes to remote learning.  The resources below will assist you as you continue your academic journey online this semester.  We also have SAC Staff Members that can help with general questions in a Student Remote Information Center.  Live virtual offices are only available during certain hours and may have various wait times. You should receive a response within 24 hours.  


Fall Registration

Fall Flex II Registration is open to ALL students through October 12. 

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Class Format Definitions

Hybrid/Blended Course

NEW: HYBRID: This course has online or remote instruction with an on-campus (on-site) component.

Online/Fully Distance Education Course

NEW: Online: Asynchronous instruction delivered online via Canvas and additional online tools. There may be a face-to-face component such as orientation, laboratory, exam review, or an in-person test.

Remote Synchronous

NEW: Remote Learning: Synchronous instruction, the same as a standard course only on Zoom at the originally scheduled class times. It offers the benefits of face-to-face instruction while maximizing social distancing efforts. Remote instruction will take place via ZOOM, Canvas, and additional remote-access tools.

Face-to-Face (F2F)

NEW: Face-to-Face: This course meets on-campus (on-site) for instruction. 

Note for Distance Learning: Participation in class requires a computer, microphone, and a webcam. Contact the instructor to address any issues that might prevent you from using your webcam. After enrolling in class, contact IT if you need to borrow equipment.

General Information

For general information on the Return to Campus plan for Spring 2022, including protocols for going to class, visit the District Student Resources webpage.

Fall 2021 Return to Campus Plan


Student Wifi Parking Access

Parking Lot 16 (Right outside of the Moody Learning Center)

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Mobile SAC App

Download the MobileSAC app for more links and resources.

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Emergency/ Non-emergency Numbers

Emergency Number:

Admissions, Enrollment, Advising

We’d love to hear from you! Reach out to us at, catch us on LiveChat located on the bottom right of this page, or call us at 210-212-5266.

In-person Services Available 

Welcome Center, MLC 207
Monday, Wednesday, Thursday, and Friday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 7 p.m.
First Saturday of the Month 9 a.m. - 1 p.m.

January Open Extended Hours:
Monday through Thursday 8 a.m. - 7 p.m.
Friday 8 a.m. - 5 p.m.
Every Saturday of the Month 9 a.m. - 1 p.m.

Virtual Welcome Center
Hours of Operation
Monday and Wednesday 10 a.m. - 2 p.m.
Friday 1p.m. - 4 p.m.

Call: 210-212-5266
Text: 210-201-3359 


For information on advising, email or call 210-486-0334. You can also visit the academic advising webpage or the advising resources webpage.

For questions regarding AlamoPROMISE, please email

Admissions and Enrollment

For all college enrollment questions, holds, and general information, please contact an enrollment coach or specialist through the Virtual Welcome Center. Enrollment Services can also be contacted through email at, LiveChat @ at the bottom right of the screen, or by phone at 210-212-5266. 

Virtual Welcome Center

Mon. - Fri. 10 am - 5 pm

On Campus Welcome Center

Mon. - Fri. 8 am - 5 pm
Tues. 8 am - 7 pm 
Open Saturday 9 am - 1 pm: Sept. 4; Oct. 2, Nov. 6, Dec. 4 

Otherwise, reach us at

Enrollment Website

Financial Aid Appointments
Hours of Operation: Mondays & Thursdays 8:30am-11am & 1pm-4pm

Business Office

By Phone
21ALAMO (210-212-5266)

By Email


San Antonio College Advising is committed to providing you with quality advising. Below are the instruction on scheduling a Zoom appointment with your Certified Advisor and In-Person Hours of Operation.

  • Log in to your ACES Account
  • Click on the "Start Here" tab
  • Select the "Alamo NAVIGATE" icon
  • Click "Login"
  • Select the "Appointments" tab
  • Select "Schedule an Appointment"
  • Select the Reason for your appointment and hit Next
  • Select the Location and hit Next
  • Select the Day and Time that works for you and hit Next
  • Enter "Zoom Appointment" in the Notes box
  • Review the selection and confirm your appointment


Student Support via Email ( for general questions. 

Additionally, we have open advising available through Zoom, where you can meet with an advisor without having to schedule an appointment. Open advising sessions allow you to get resources help and allow you to get general questions answered.

All general advising inquiries can be directed to Thank you.

disABILITY Support Services

To get support with the following dSS services: Academic advising, Course accommodations, TSI Testing, Group Advising, Tutoring for math classes or Assistance with online adaptive resources, please contact us at or call (210) 486-0020.

Advocacy and Counseling 

The student advocacy centers will continue to support our students by providing wraparound support services virtually. We help with issues that are outside the classroom. We will provide online counseling and case management support as well as emergency aid and access to community resources.

Please contact the Alamo Colleges Advocacy Helpline at 210-486-1111 8am-7pm M-Th and Fri 8am-5pm.


High School Programs

San Antonio College offers several opportunities for high school students to get a head start on their college education.

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Academic Programs

The Alamo Colleges offer a variety of credentials including degrees/programs, certificates and pre-major/transfer areas of study.

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Veterans Affairs

For VA and Military Affiliated Students assistance, please visit the Veterans Affairs webpage for more information at or email and your inquiry will be directed to the appropriate staff member to assist you.


SAC Cares

The SAC Cares office will continue to support students, faculty, and staff remotely until further notice. For assistance with petitions, non-academic grievances, or Title IX holds please contact the SAC Cares office at

Learn more

Academic Support

Technical Support

If you need remote assistance with your technology, we have compiled a list of tips just for you. Click below for some remote assistance tips.

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Tech Support Remote Information

Monday -  Thursday / 8am - 4:30pm

Mega Lab Hours

Monday - Thursday 8am-5pm

* Click on link to be directed to Zoom Meeting Room

Zoom Information Rooms
Link to Zoom Meeting Rooms
Mega Lab Remote Information Center Hours: 10:00 am - 3:00 pm
Student Technology Zoom Trainings    Register


Free and Low-cost Technology

Remote Ready Bootcamp for Canvas

In preparation for remote learning, SAC students are strongly encouraged to take the one hour training called Remote Ready Boot Camp: Student, which is available in Canvas. (try different browsers for any issues)

Student Life Online Programming

The Office of Student Life (OSL) offers dozens of ways for you to interact with the SAC Community 24/7.  

Learn more

Financial Help for Early Childhood Care

The early childhood program has funds from a Department of Education CCAMPIS grant to help pay for childcare for students with children from six-months to five-years.

Students enrolled in CTE programs can apply for the CCAMPIS grant to help pay for off-campus care at select accredited early childhood programs. Through the grant, parents enrolled in the program will only have to pay $15 - $20 per week for childcare. The grant is open to other SAC students with young children as well.

To remain eligible for the grant, students must complete these requirements:

  • Earn grades of C or higher in all courses 
  • Maintain enrollment in a minimum of nine credit hours 
  • Check ACES email on a daily basis 
  • Attend three scheduled parent workshops 
  • Meet with child’s teacher 
  • Complete four volunteer hours 
  • Meet all required deadlines for submitting documentation  

To apply for the grant, click here.

Services for Women & Non-Traditional Students

The Department Services for Women & Non-Traditional Students (Empowerment Center) is ready and available to help students on our advisor caseloads, as well as Undocumented and Deferred Action for Childhood Arrival (DACA) Students. We are here to support you!

Please contact us at 210-486-0455, visit or join our Zoom Room Click for Zoom Room . We have staff ready to assist you with advising, resources, GED Information and retention services.


Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline. 

Netiquette Guidelines
  1. Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
  2. Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
  3. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
  4. Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.

San Antonio College Distance Learning Handbook Page 8