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Alamo Colleges offices are closed for Winter Break and will reopen on Jan. 3.

We hope you enjoy the holidays and have a happy new year!

Keep Teaching

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Northeast Lakeview College Northwest Vista College Palo Alto College St. Philip's College San Antonio College

Remote teaching in a remote learning environment

The Alamo Colleges District has a Continuity of Instruction Plan to help ease the transition from on-site classes to a remote learning environment.

We encourage you to visit Key Terms to ensure alignment on terminology.

The plan provides full-time and adjunct faculty with specific steps to take during the emergency or planned closures of facilities requiring a move to remote teaching, learning, and working. To review these steps, visit Step 1: Prepare, Step 2: Communicate, and Step 3: Teach Remote.

Your Faculty Development team is continuing to provide training each month. Sign up for upcoming sessions in AlamoTalent through ACES.

The Alamo Colleges District is ready to support you!

This site serves as a resource hub for faculty at the five colleges during remote teaching efforts. It is here Alamo Colleges faculty can find information on:

Recorded Webinars Video Tutorials
Resources COVID-19 Updates
FAQ  

For more information

Contact Us

District Helpdesk Information

Phone
210-485-0555 (Option 4)

Out of Town Students
866-493-3947 (toll-free)

Email
helpdesk@alamo.edu

 

College Helpdesks Information

San Antonio College Helpdesk
210-486-0777

St. Philip's College Helpdesk
210-486-2777

Palo Alto College Helpdesk
210-486-3777

Northwest Vista College Helpdesk
210-486-4777

Northeast Lakeview College Helpdesk
210-486-5777

 

Hours of Operation

Monday—Friday 8 – 12 a.m.

Saturday 9 a.m. – 9 p.m.

Sunday 11 – 12 a.m.

 

Caller Checklist

When calling, please have the following information readily available:

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

 

Instructional Support

For additional support via email, click here.