Website Help
Website Help

Website Help

Do you need help with our website?

Do you need help with something else?

The Alamo Colleges District is committed to being responsive to students’ various needs. Below are some ways to contact us.

Caller Checklist

When calling any of the numbers listed, please have the following information readily available

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

Admissions, Business Office, Continuing Education, Student Financial Aid

21ALAMO (210-212-5266)

Toll Free: 1-844-20ALAMO (1-844-202-5266)

For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

Our team can provide assistance with:

  • Apply Texas application and status
  • Document submissions and hold completion
  • Financial aid awards and payment options
Hours of Operation

Regular hours
Monday thru Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. – 5 p.m.
First Saturday of the Month: 9 a.m. – 1 p.m.

Summer hours

Monday thru Thursday: 8 a.m. – 7 p.m.

Extended hours
(January and August)
Monday thru Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. - 5 p.m.
Every Saturday in August: 9 a.m. – 1 p.m.

 

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 4)

Toll Free: 866-493-3947

Email: helpdesk@alamo.edu
District ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.
 
College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk

210-486-5777

Northwest Vista College ITS Helpdesk

210-486-4777

Palo Alto College ITS Helpdesk

210-486-3777

San Antonio College ITS Helpdesk

210-486-0777

St. Philip's College ITS Helpdesk

210-486-2777
College ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 8 a.m.–5 p.m.

Employee Directory

Advocacy Services

The Alamo Colleges are committed to helping students overcome any barriers keeping them from academic success.

From emergency aid to health care, housing and food assistance and more, our team is ready to help.

Learn More About Advocacy Services Learn About Health Care

 

Emergency Contacts

Contact one of the numbers below for on-site emergencies.

Emergency Number

210-485-0911

24-Hour Dispatch

210-485-0099

Fax

210-485-0095

Weather Line

210-485-0189