About SAC College Offices and Departments Office of Technology Services Ace Tech Store FAQS

FAQS

 

 
What types of products are
for sale?

Currently, the Ace Tech Store offers a variety of products from Apple and DELL, including laptops and tablets.

(Software Information)
Microsoft Office 365 is available to current Alamo Colleges faculty, staff, and students. Alumni and retirees are not included in our license with Microsoft.

What is Ace Tech Store?
 The Ace Tech store is a one-stop shop for all technology needs. Students, faculty, and staff of the Alamo Colleges can purchase computer equipment at an educational discount. As well, the store sells computer and tech accessories, offers a variety of services, and provides ongoing workshops to showcase new technology.
Where are you located?
 The Ace Tech Store is located on the SAC Campus, 1819 N. Main Ave, Moody Learning Center (MLC 207), San Antonio, Texas 78212.
 Who is eligible to shop at the
Ace Tech Store?
 Faculty, staff, and students with a valid Alamo Colleges ID are eligible to purchase computer equipment and/or services offered at the Ace Tech Store. Community members can participate in ongoing workshops, get tech-related services, and purchase computer accessories and general merchandise. 
 For student purchases, do you offer specific hardware specifications?
 Please review the “Shop By Major” link on the website or pick up the informational pamphlet at the store to view computer recommendations.  We are also happy to discuss options at the store.
Can institutional purchases
be made at the store?

The Office of Technology Services approves all institutional purchases for San Antonio College. Also, beginning Fall of 2017, all Apple products for the Alamo Colleges must be purchased through the Ace Tech Store.
Are there limitations on
the number of 
computer purchases?

Yes! Due to contractual agreements, employees and students can purchase up to one Apple desktop and one Apple laptop per academic year. 
Is the Ace Tech Store open
to the public?

Yes, we are open to the public; however, only faculty, staff, and students with a valid Alamo Colleges ID are eligible to purchase computer equipment. Community members can participate in ongoing workshops, and purchase computer accessories and general merchandise.
What methods of payment
are accepted?

We accept American Express, Visa, Master Card, and Discover Cards with a valid driver’s license and an Alamo Colleges Student ID. Cash and checks are not accepted at this time. Online orders - The shipping address and billing address must be the same. 
 Are payment plans available? 
 Not at this time.  All transactions must be paid in full at the time of purchase.
Can I charge my payment to my Bursar's account? 
 Not at this time.  All transactions must be paid in full at the time of purchase.
Do I have to pay sales tax since I am a student?
 Yes! All personal purchases are assessed the standard sales tax of 8.25%. There is no charge for sales tax on institutional purchases.
Can I purchase third-party Warranty services?
 You can obtain extended coverage and protection through Safeware, Inc.
Can I configure my computer before purchasing?
 Yes! If one of the computers in stock does not meet your needs, we can create a special order for you. Special orders must be prepaid and are non-refundable. They will be ordered and shipped to Ace Tech Store. You will be notified when the order is ready for pick-up.
Where do I pick up my online purchase?
 Store Pickup: Curbside Pickup for online orders is available by appointment at our physical location. Simply select Walk In as your Delivery Method at checkout. We contact you when your order is ready. Be sure to bring a photo ID.
Shipping: We ship to anywhere in the continental United States (excluding P.O. Boxes) We ship via UPS, and Free two-day shipping. Insurance is included.
What types of accessories are for sale?

Many Apple and third-party accessories are in stock at Ace Tech Store, including laptop chargers, iPhone and iPad adapters, laptop sleeves, cables, speakers, headphones, and more.
Can I check out a loaner laptop from Ace Tech Store?
 We do not offer loaner laptops. SAC students can check out a loaner laptop from the Service center, in the same location as Ace Tech Store, MLC 207. Online Form
Can I use my Financial Aid at Ace Tech Store?
 Not at this time.  All transactions must be paid in full at the time of purchase.
As an employee, am I eligible for a payroll deduction plan?
 Not at this time.  All transactions must be paid in full at the time of purchase.
Can I return or exchange products to Ace Tech Store?
 Please see the Return Policy page for information regarding returns or exchanges.

**Order Disclaimer for Online Orders**

 We verify your method of payment, delivery address, and shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, at our discretion. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Still have a question?

Please reach out to the Ace Tech Store at (210) 486-0942 or send an email to sac-techstore@alamo.edu. 

You can always stop in for a visit and talk to our staff, too!

 

Ace Tech Store