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Student Resources

We Are Here to Support You!

Technical Support Statement of Commitment

The mission of the St. Philip’s College Information and Communication Technology Department is to provide students, faculty, and staff excellence in technical services with timely and professional support while fostering innovative processes that aid and promote learning opportunities at the college, its satellite campuses, and for online learners.

We provide

Acceptable Computer Use Policies and Procedures

We Do NOT Support

  • personal computer equipment
  • personal computer software

We do not sell computer:

  • Data
  • Flash Drives (or any other storage device)
  • Hardware
  • Software

Laptop-Ad-350x425.jpgClick here to Check Out a Laptop

ACES/Canvas Login Support

For ACES or Canvas login assistance call our Support Central Hotline:
210-485-0555

For ACES password reset:
210-486-2777

Out of Town (TOLL-FREE NUMBER):
866-493-3947

Student Hotline: 
21-ALAMO (210-212-5266) or 1-844-20-ALAMO (1-844-202-5266)

Wireless (WiFi) Connection

Wireless access points are located throughout St. Philip's College to allow Internet access.

For instructions on how to connect to the Alamo_Guest or ALAMONet, please visit the Get Wireless at SPC page.

Get Wireless at SPC Low-Cost Internet Services

We also provide Help Guides

We've compiled Help Guides to support you with common tasks.

Accounts & Access

Do you know of an area that needs WiFi coverage and does not have it? Are you consistently having poor connectivity near a WiFi Hotspot area? We want to hear from you. Let us know by emailing or contacting the SPC IT Department. Be sure to be as concise in the description and location of the problem area.

Network Security
Phones, Televisions, & Video
Email & Communication Services
Computer Labs, Kiosks, & Printing
Software & Hardware
IT Policies, Procedures, & Standards
Classroom Technology & Campus Events
District-Wide Systems & Applications
iPad Migration

Contact Information

Email: 
spc-helpdesk@alamo.edu

Phone: 210-486-2777 (Choose option 1 for technical support.)

Office Hours:

  • Mon - Thu: 8:00 a.m. - 7:00 p.m. Fri: 8:00 a.m. - 5:00 p.m.  Sat: 10:00 a.m. - 3:00 p.m. Sun: Closed
  • Mon - Thu: 8:00 a.m. - 7:00 p.m. Fri: 8:00 a.m. - 5:00 p.m.  Sat: 10:00 a.m. - 3:00 p.m. Sun: Closed

     

  • Mon - Thu: 7:00 a.m. - 7:00 p.m.

    Fri - Sun: Closed