Refunds

Get Your Refund, Your Way

During your college enrollment, you may at some time be eligible for a Financial Aid refund or other types of disbursements. Alamo Colleges District partners with ECSI to distribute refunds. Within 48 hours of registering for college, a welcome email from ECSI will be sent to your Alamo Colleges District ACES account and your personal email account if one was provided to the Alamo Colleges District.

Set Up Your Refund Account

  1. Click on the “Get Started Here” link in the email

  2. Enter your ECSI Key from the email

  3. Select Direct Deposit

  4. Provide your existing bank routing number and account number. Please confirm that you entered your bank account information correctly to avoid any delays in receiving your refund. Do not enter the numbers on your debit card.

 

Refund Schedule

Note for students receiving financial aid:

Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays.

Refund Schedule

Note for students receiving financial aid: Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays.

 If your Refund Award posts to your ACES on this date  Funds will be available in your account on this date*
12/31/22 Sat 01/06/23 Fri
01/07/23 Tue 01/11/23 Wed
01/10/23 Tue 01/13/23 Fri
01/14/23 Holiday 1/20/2023* Fri
01/17/23 Tue 01/20/23 Fri
01/21/23 Sat 01/25/23 Wed
01/24/23 Tue 01/27/23 Fri
01/28/23 Sat 02/01/23 Wed
01/31/23 Tue 02/03/23 Fri
02/04/23 Sat 02/08/23 Wed
02/07/23 Tue 02/10/23 Fri
02/11/23 Sat 02/15/23 Wed
02/14/23 Tue 02/17/23 Fri
02/18/23 Sat 02/22/23 Wed
02/21/22 Tue 02/24/23 Fri
02/25/23 Sat 03/01/23 Wed
02/28/23 Tue 03/03/22 Fri
03/04/23 Sat 03/08/23 Wed
03/07/23 Tue 03/10/23 Fri
03/11/23 Holiday 3/22/23* Wed
03/21/23 Tue 03/24/23 Fri
03/25/23 Sat 03/29/23 Wed
03/28/23 Tue 03/31/23 Fri
04/01/23 Sat 04/05/23 Wed
04/04/23 Tue 4/8/2023* Sat
04/08/23 Sat 04/12/23 Wed
04/11/23 Tue 04/14/23 Fri
04/15/23 Sat 04/19/23 Wed
04/18/23 Tue 04/21/23 Fri
04/22/23 Sat 04/26/23 Wed
04/25/23 Tue 04/28/23 Fri
04/29/23 Sat 05/03/23 Wed
05/02/23 Tue 05/05/23 Fri
05/06/23 Sat 05/10/23 Wed
05/09/23 Tue 05/12/23 Fri
05/13/23 Sat 05/17/23 Wed
05/16/23 Tue 05/19/23 Fri
05/20/23 Sat 05/24/23 Wed
05/23/23 Tue 05/26/23 Fri
05/27/23 Sat 6/1/2023* Thur

* Due to Bank Holiday.

This schedule is based on direct deposit. If you opted for another method please allow 5-7 business days to receive your refund through the US Postal Service.

New Cash Management Rules

In an effort to protect students and ensure their best interest, the new Cash Management Rule from the Department of Education (ED) requires disclosure by institutions with Tier 1 or Tier 2 relationships of certain key information about the financial accounts offered to their students.

Tier One (T1) arrangements are those between an institution and a third-party servicer where the servicer "performs one or more of the functions associated with processing direct payments of Title IV funds on behalf of the institution" and offers one or more financial accounts under the arrangement, or markets an account to students itself or through another entity. Tier Two (T2) arrangements are defined as those between an institution and a bank under which accounts are offered and marketed directly to students.

All disclosures related to these new regulations and banking services contract will be made on this webpage.

Documents:

ECSI Services Contract (PDF)
ECSI Payment Services Contract Amendment (PDF)
Notice for Tier One and Tier Two Status (PDF)