Refunds

Get Your Refund, Your Way

During your college enrollment, you may at some time be eligible for a Financial Aid refund or other types of disbursements. Alamo Colleges District partners with ECSI to distribute refunds. Within 48 hours of registering for college, a welcome email from ECSI will be sent to your Alamo Colleges District ACES account and your personal email account if one was provided to the Alamo Colleges District.

Set Up Your Refund Account

  1. Click on the “Get Started Here” link in the email

  2. Enter your ECSI Key from the email

  3. Select Direct Deposit

  4. Provide your existing bank routing number and account number. Please confirm that you entered your bank account information correctly to avoid any delays in receiving your refund. Do not enter the numbers on your debit card.

 

Refund Schedule

Note for students receiving financial aid:

Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays.

Refund Schedule

Note for students receiving financial aid: Once funds credit to your account, the Alamo Colleges must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays.

If your Refund Award posts to your ACES on this date

Funds will be available on your account on this date*

06/04/22

Sat

06/08/22

Wed

06/07/22

Tues

06/10/22

Fri

06/11/22

Sat

06/15/22

Wed

06/14/22

Tue

06/17/22

Fri

06/18/22

Holiday

06/24/22

Fri*

06/21/22

Tue

06/24/22

Fri

06/25/22

Sat

06/29/22

Wed

06/28/22

Tue

07/01/22

Fri

07/02/22

Holiday

07/08/22

Fri*

07/05/22

Tue

07/08/22

Fri

07/09/22

Sat

07/13/22

Wed

07/12/22

Tue

07/15/22

Fri

07/16/22

Sat

07/20/22

Wed

07/19/22

Tue

07/22/22

Fri

07/23/22

Sat

07/27/22

Wed

07/26/22

Tue

07/29/22

Fri

07/30/22

Sat

08/03/22

Wed

08/02/22

Tue

08/05/22

Fri

08/06/22

Sat

08/10/22

Wed

08/09/22

Tue

08/12/22

Fri

*Bank Holiday (President's Day)/(Memorial Day). This schedule is based on direct deposit. If opted other method please allow 5-7 business days to receive your refund through the US Postal Service.

New Cash Management Rules

In an effort to protect students and ensure their best interest, the new Cash Management Rule from the Department of Education (ED) requires disclosure by institutions with Tier 1 or Tier 2 relationships of certain key information about the financial accounts offered to their students.

Tier One (T1) arrangements are those between an institution and a third-party servicer where the servicer "performs one or more of the functions associated with processing direct payments of Title IV funds on behalf of the institution" and offers one or more financial accounts under the arrangement, or markets an account to students itself or through another entity. Tier Two (T2) arrangements are defined as those between an institution and a bank under which accounts are offered and marketed directly to students.

All disclosures related to these new regulations and banking services contract will be made on this webpage.

Documents:

ECSI Services Contract (PDF)
ECSI Payment Services Contract Amendment (PDF)
Notice for Tier One and Tier Two Status (PDF)