Advising Centers


The Advising Centers provide integrated academic and career services to students. Through collaborative teaching and learning, the advising process empowers our diverse student populations to explore and navigate their academic and career pathways. Our teams are committed to providing quality academic advising services and information about available resources to support students in achieving their desired goal, whether that be the completion of a certificate and/or Associate degree and support their transition to a four-year institution or the workforce.

View academic and registration calendars

Transfer Advising Guides

How-to” Videos and Guides

Student Forms

Request Transcripts

TRIO Student Support Services Program


Out of an abundance of caution, Palo Alto College and the entire Alamo Colleges District have made temporary changes to the way we provide instruction and operate in light of the concerns related to the coronavirus. Our teams are ready to provide assistance remotely. Please contact them via phone or email to get started.

Fall 2021 Academic Advising will have "Remote Drop-in Hours" via Zoom on Mondays from 1-5 p.m. and Tuesdays from 9 a.m.-12 p.m. Virtual Front Desk/Triage assistance available Monday-Friday via link included in the Advising Center drop-down menu below.

Click on the tabs below for respective Zoom links. Student appointments are available on non-drop-in days for currently enrolled students.

To schedule an appointment, view this step-by-step guide.

Our offices will be closed on-campus and remotely on September 6 and October 29, November 25-26.


Spring 2022 Registration is OPEN!

For assistance with registration, please visit us in the Palomino Express Registration Lab, Monday – Thursday 8 a.m. - 5 p.m. in Palomino Center 121 


Wintermester (WM)

16 Week (16)

Flex I (F1)

Start II (14)

Flex II (F2)

46+ hours and Veterans and Active Military

November 8-9, 2021

November 8-9, 2021

November 8-9, 2021


November 8-9, 2021

31+ hours

November 10-11, 2021

November 10-11, 2021

November 10-11, 2021


November 10-11, 2021

9+ hours

November 12-14, 2021 November 12-14, 2021 November 12-14, 2021


November 12-14, 2021

All Students

November 15, 2021

November 15, 2021

November 15, 2021


November 15, 2021

Start II Registration Begins




January 10, 2022



BOLD (Business Opportunities Leadership Demand Occupations) Advising Center

The BOLD Advising Center assists students who are studying programs in business, landscape, logistics, and other career and technical education degrees and certificates.

Phone: 210-486-3366

Remote Drop-in Hours
1–5 p.m.

9 a.m.–noon


Jennifer HuebenthalJennifer Huebenthal
Interim Team Leader


Mako Ivory
Advising Team Support Specialist

College Tip: You cannot “wing-it”, plan adequate study time for every class.


Christina Barrera
Certified Advisor

College Tip: Make today the perfect day to be AWESOME!

  • Agriculture Science*
  • Basic Nursery & Landscape Operations Level 1 Certificate
  • Business Administration
  • Cosmetology Esthetician
  • Cosmetology Esthetician Specialty Level 1 Certificate
  • Cosmetology Operator (A-M)
  • Cosmetology Operator Level 2 Certificate
  • Floral Design Technician Level 1 Certificate
  • International Logistics Management Level 1 Certificate*
  • Landscape & Horticulture Science Level 1 Certificate
  • Logistics & Supply Chain Management
  • Logistics Management Level 1 Certificate
  • Manufacturing Management Level 1 Certificate*
  • Operations Management Advanced Tech Certificate*
  • Purchasing Clerk Level 1 Certificate*
  • Small/Organic Farmer Level 1 Certificate
  • Transportation Management Level 1 Certificate
  • Turf & Landscape Irrigation Level 1 Certificate
  • Turfgrass & Golf Course Management
  • Turfgrass & Golf Course Management Level 1 Certificate
  • Warehouse Management Level 1 Certificate

* Program reflects a catalog year prior to 2020-21

Selso Casares
Certified Advisor

College Tip: Never be afraid to ask questions at Palo Alto College, we are here to help you succeed.

  • Administration Level 1 Certificate
  • Business Administration (G - M)
  • Business Management (A - N)*
  • Business Management & Operations – Entrepreneurship Specialization
  • Business Management & Operations – Management Specialization
  • Business Management & Operations – Marketing Specialization
  • Business Operations Level 1 Certificate
  • Entrepreneurship Level 1 Certificate
  • Energy Technician Career Foundation Core Certificate
  • Entry-Level Energy Technician Level 1 Certificate
  • Entry-Level Supervision Level 2 Certificate*
  • Global Business Management Certificate
  • Industrial Technology – Instrumentation Specialization
  • Industrial Technology – Advanced Manufacturing
  • Leadership Level 1 Certificate
  • Liberal Arts (N-Z)
  • Management Level 2 Certificate
  • Marketing Level 1 Certificate
  • Process Technology Specialization
  • Production Technician Specialization

* Program reflects a catalog year prior to 2020-21

Elena Olivo
Certified Advisor

College Tip: The start of your journey is full of unknowns, the middle of it is hard work, the end of it is gratification.  

  • Administration Assistant, A.A.S.*
  • Administrative Assistant Level 1 Certificate*
  • Bill and Account Collector Level 1 Certificate
  • Business Administration (A-F)
  • Data Entry Technician Level 1 Certificate
  • General Office Level 1 Certificate
  • Health Care Administrator (ALL)
  • Secretarial Assistant Level 1 Certificate *
  • Virtual Administrative Assistant Level 1 Certificate *

* Program reflects a catalog year prior to 2020-21

Rafael Sayago
Certified Advisor

College Tip: In college as in life, a positive approach will lend strength to challenging days. 

  • Administration Level 1 Certificate
  • Business Administration (N – Z)
  • Business Management (O-Z)*
  • Business Management & Operations –Entrepreneurship Specialization
  • Business Management & Operations – Management Specialization
  • Business Management & Operations – Marketing Specialization
  • Business Operations Level 1 Certificate
  • Entrepreneurship Level 1 Certificate
  • Cosmetology Nail Technician Level 1 Certificate
  • Cosmetology Operator (N-Z)
  • Cosmetology Operator Level 2 Certificate
  • Entry-Level Supervision Level 2 Certificate*
  • Global Business Management Level 1 Certificate
  • Leadership Level 1 Certificate
  • Liberal Arts (A-M)
  • Marketing Level 1 Certificate
  • Management Level 2 Certificate
  • Viticulture and Enology Specialization

* Program reflects a catalog year prior to 2020-21

Devin Vasquez
Peer Advisor

Major: Politics and Law (University of Texas at San Antonio)
Fall 2019 PAC graduate (Associate of Arts)

Why I enjoy being a peer advisor: 

I like being a peer advisor because I get to be a part of the PAC family and what it stands for. We are constantly helping students and I feel proud to be a helping hand in their educational goals. I will always encourage students to keep going and to dream big. 

Jean “Kali” Price
Peer Advisor

Major: Psychology (St. Mary’s University)
Fall 2019 PAC graduate (Associate of Science)

Why I enjoy being a peer advisor: 

I am currently a junior undergraduate at St. Mary’s University under their Psychology program, but I trace my educational roots to Palo Alto College where I formally graduated in December 2019 with an Associate of Science. As a Peer Advisor, I aim to make the transition into higher education easier for first-time college students—I’ve been there before myself! Both as a student and student ambassador, I learned that the path to education is a team effort and I hope to pass on that lesson to students I assist in the future.

Lauryn Maldonado
Peer Advisor

Major: Communications (Texas A&M University–San Antonio)
Fall 2019 PAC graduate (Associate of Arts)

Why I enjoy being a peer advisor: 

I enjoy being a peer advisor because I like to help people see their full potential and also help everyone see they can reach their goals. My advice for current PAC student would be to always stay on top of your school work but also take the time to take care of yourself because college can be a bit stressful for some, but not impossible!

Asia Ledezma
Peer Advisor

Major: Political Science (Palo Alto College)

Why I enjoy being a peer advisor: 

I am currently attending Palo Alto College and working as a Peer Advisor there as well. One thing I like about being a Peer Advisor is that I’m able to have a flexible schedule that works with my school schedule. Education is one of my top priorities and I love that my job cares about my education as much as I do. One piece of advice I have for PAC students is to take advantage of all the opportunities the school has for you.

Shelby Fabian 
Peer Advisor

Major: Interdisciplinary Studies Generalist EC-6 (Texas A&M University–San Antonio)
Spring 2019 PAC graduate

Why I enjoy being a peer advisor: 

I like being a peer advisor because it gives me the opportunity to help other students navigate their way through college. My advice to PAC students would be to stay focus on your own journey through college and to utilize all the resources on campus and online.

SEED (Service Education Empowerment Diversity) Advising Center

The SEED Advising Center assists students who are studying programs in education, criminal justice, kinesiology, fine and performing arts, communications, psychology, and social work.

Phone: 210-486-3131
Department Email: 

Remote Drop-in Hours
1–5 p.m.

9 a.m.–noon


Nidia Lopez
Advising Team Lead

College Tip: Be present, ask questions, take notes and study!


Elizabeth Garcia
Advising Team Support Specialist

College Tip: It does not matter how slowly you go as long as you do not stop!


Nora Arredondo
Certified Advisor


College Tip: Sometimes in life we fail, but never give up, that is where our greatest lessons are found.

  • Art
  • Criminal Justice Forensics*
  • Criminal Justice
  • Dance
  • Digital Art
  • Digital Arts & Media
  • Journalism (Mass Communications)
  • Public Relations/Advertising
  • Radio & TV Broadcast Journalism
  • Speech
  • Criminal Justice
  • Education: EC-6 Generalist
  • Journalism (Mass Communications)

Mandy Martinez
Certified Advisor


College Tip: "When there is no struggle, there is no strength; the most effective way to do it, is to do it!"

  • Education: EC-6 Generalist
  • English/Fine Arts
  • English
  • History
  • Humanities
  • Kinesiology
  • Mexican-American Studies
  • Music
  • Philosophy
  • Political Science
  • Spanish

David Mancha
Certified Advisor

College Tip: Always strive to do your best, and never be afraid to ask questions!

  • Education: 7-12 & Other EC-12
  • Education: EC-6 Generalist

Amanda Morales
Certified Advisor

College Tip: “There are dreamers and there are planners; the planners make their dreams come true.”

-Edwin Louis Cole

  • Drama
  • Journalism (Mass Communications)
  • Psychology
  • Public Relations/Advertising
  • Radio & TV Broadcast Journalism
  • Speech
  • Social Work
  • Sociology
STEM (Science, Technology, Engineering, and Math) Advising Center

The STEM Advising Center assists students who are studying programs in the science, technology, engineering, and math areas.

Phone: 210-486-3660
Department Email: 

Remote Drop-in Hours
1–5 p.m.

9 a.m.–noon


Maria Diaz-Viesca
Advising Team Leader

College Tip: Follow your dreams. It may be a tough journey but it will be worth it in the end.   

Nancy Gonzales
Advising Team Support Specialist

College Tip: Always back up your assignments to a spare flash drive when our technology gets a little glitchy.  

Danielle E. Medina
Certified Advisor

College Tip: Get involved on campus- Join a college club, sport, community service, volunteer for a campus event, etc. Don’t be afraid to be active on campus.  

  • Biology/Pre-Professional (Biomedical Sciences & Dental Hygiene)  
  • Pre-Nursing

Shawn Melendes
Certified Advisor

College Tip: Try to soak in as much information as possible and use the resources that are available to you.

  • Computer Science (All computer majors)
  • Mathematics

Adam Rodriguez
Certified Advisor

College Tip: College can be difficult mentally, physically, and emotionally. You will face new challenges and will start to question things that you previously knew. Do not fear these changes; rather embrace them! Change is the only way we can become better people and create a better future. Understand that you are not alone in this journey. Seek advice from those that have been in your same situation and that are here to help you succeed.

  • Biology
  • Chemistry
  • Computer Science
  • Geology
  • Nutrition

Malorie Vallejo
Certified Advisor

College Tip: Always believe in yourself, and you will be unstoppable.

  • Veterinary Technology
  • Biology/Pre-Professional (Biomedical Sciences & Veterinarian)


  • Biology/Pre-Professional
  • Engineering (Civil, Computer, Electrical, & Mechanical)

Clarissa Abrego
Peer advisor

Major: Psychology (Texas A&M-San Antonio)


Why I enjoy being a peer advisor: 
Being a peer advisor is such an incredible opportunity to be able to help others start their educational journey. Being someone that faculty, staff, and students can go to for assistance is an honor. Being a part of the PAC family and seeing students succeed makes it that much rewarding.

Advice for PAC students:
My advice to students would be to never give up and always push forward. “Education is the passport to the future, for tomorrow belongs to those who prepare for it today.” - Malcolm X

Miroslava Cruz
Peer advisor

Major: Psychology (Palo Alto College)

Why I enjoy being a peer advisor: 
I love being able to connect with fellow students who are just like me trying to receive an education. I feel as Peer Advisors we can connect with students on a different level because we know what it is to be in their shoes in that moment when they ask for help. It is a privilege to be able to serve our community by helping our students because we contribute a small part in their journey to success.

Advice for PAC students:
Always work hard for what you want. Your journey to getting that degree is the best part, so enjoy it, because you will never get it back. Never give up when things are tough, you will only become wiser.

Ashley Hernandez
Peer advisor

Major: Social Work with minor in Psychology (Our Lady of the Lake University)

Why I enjoy being a peer advisor: 
I really enjoy being a peer advisor for the STEM advising center because I not only love the environment, but I love the people that work alongside with me. I also really enjoy helping students with any problems they face when trying to apply or register for classes along with anything else they may need.

Advice for PAC students:
My advice to PAC student would be to always try your hardest and never give up. I know it gets hard at times, but you have to push through it and keep trying in order to achieve all your goals. It will all be worth it in the end.

Jose Sotelo
Peer advisor

Major: Kinesiology (Palo Alto College, graduating Fall 2020)

Why I enjoy being a peer advisor:
I enjoy being a peer advisor because I enjoy helping students with any questions they have and enjoy learning from the peers to give me as much knowledge as possible for the future.

Advice for PAC students:
Just be yourself and stay focused. College is easy, do not overstress yourself.

Veterans Affairs

The Office of Veterans Affairs assists students who are receiving VA benefits or Hazelwood Exemptions. Your assigned advisor will assist you with processing your benefits, developing a degree plan, registering for courses, completing a financial aid appeal, exploring careers, and researching transfer opportunities.

Remote Drop-in Hours
1–5 p.m.

9 a.m.–noon 


Vince Bosquez, Senior Coordinator for Veterans Affairs
Central Texas College (AA), University of Texas San Antonio (BA), and National University (MBA)
College Tip: The expert in the field was once a beginner—don’t give up!


Angelica (Annie) Acosta, Senior Specialist
Northwest Vista College (AAT/AA), Texas A&M University-San Antonio (BS)
College Tip: Don’t be afraid to ask questions or ask for help, we are here to support you!


Flor Arambula, Certified Advisor
Palo Alto College (AA), Texas A&M University San Antonio (BAAS)
College Tip: Remember WHY you started your journey when things get tough.


Eloisa Cordova, Certified Advisor
St. Mary's University (BA), University of Texas at San Antonio (pursuing M.Ed)
College Tip: Follow your dreams and know that you are paving the way for others too!


Laurie Medina, Senior Advisor/Certifying Official
Northwest Vista College (AA/AAS), Grand Canyon University (BA), Texas A&M University Commerce (pursuing MS)
College Tip: It is never too late to achieve your educational goals. 


Disability Support Services

Cindy Morgan
Sr. Coordinator - Student Success

College Tip: Be your own advocate!


Advising FAQs

What is (Remote) Academic Advising?

Academic and career advising are a series of ongoing and intentional conversations among students, faculty, and staff that establish a pathway to the realization of educational, career, and life goals. Each student is assigned a certified advisor who will assist in developing a degree plan, troubleshoot registration errors, completing a financial aid appeal, exploring careers, and researching transfer opportunities.

Remote advising provides the same quality advising service virtually via Zoom. To schedule a virtual advising session, you will still request an advising appointment through AlamoNAVIGATE. Your advisor will send you a message with a link to log into your appointment via Zoom. You are not required to create a Zoom account, nor are you required to download the Zoom app to your personal device (phone, tablet, or computer) to use the link.

What is not considered Academic Advising?
  • Advisors do not provide mental health counseling, but will make referrals, when necessary.
  • Advisors will not register you for your classes.
  • Advisors will not choose your career or your classes for you.
How am I assigned an advisor?

An advisor will be assigned once you have enrolled for classes for the semester. The advisor assigned to you is dependent on your degree plan or program of study.

How do I schedule an appointment to meet with my advisor?

All students can schedule an appointment with their assigned advisor through AlamoNAVIGATE via their ACES portal. Appointment times fill quickly; please plan accordingly.

Appointments are scheduled for 30-45 minute periods and must be scheduled 24 hours in advance. Same-day appointments are not available. If you are unable to keep your appointment, please contact your advisor via phone or email to reschedule as soon as possible. Arrive on time (in person or remotely) and check-in at the Advising Center. If you arrive 5 minutes or later for an appointment, you will be asked to reschedule. Bring all necessary documents (i.e. your Progress Report) and a valid photo ID to your appointment.

Need help? View this Step by Step Guide to schedule an appointment in AlamoNAVIGATE.

Can an advisor assist me via email?

Your assigned academic advisor is available to answer questions submitted from your ACES student email. In emails to advisors, please include your first name, last name, and student Banner ID number, as well as a detailed description of what you need. Your advisor will return your message as soon as possible on a first-come, first-served basis. Keep in mind that your advisor may take up to 24-48 business hours to respond, so please be patient. If a question is of high importance or requires more time, we recommend you set up an appointment with your assigned advisor though AlamoNAVIGATE via ACES portal.

What are some advising best practices?

To have a productive meeting with your advisor, please consider the following:

  • Create a reminder on your phone or in your planner with your appointment date and time.

  • Prepare for your meeting by creating a list of topics you want to discuss, such as classes to take, transfer planning, graduation planning, goal setting, and any additional concerns regarding your educational and career goals.

  • Meet with your assigned academic advisor every semester to ensure you stay on track. Meet with them early to avoid any issues with registering for future classes once registration begins.

  • Create an advising folder to keep yourself organized with advising-related materials [Example: degree plan, schedule plans, notes from advising meetings] and keep it updated.

  • Check your ACES student email regularly, as this is how your assigned academic advisor will communicate with you. Keep in mind that any emails sent from your personal email may get caught in our SPAM folder, and we will be unable to see them.

  • Personal accountability – It is important that you review your grades and GPS degree plan in ACES at the end of each term.
What if I have a hold?

If you are a student trying to enroll for Spring 2021 and are encountering registration holds, please review the information below to learn how you can solve some of the holds:

  1. Bacterial Meningitis (BM)- The Texas State Law (SB 1107) established the requirement for students entering any Texas institution of higher education to provide proper documentation showing that they have received the bacterial meningitis vaccination within five years and at least ten calendar days before the start of the semester. To submit your BM documentation, please follow these steps.

  2. Title IX- All entering freshmen, former, and transfer students must complete the Sexual Assault Prevention for Community Colleges, an online survey and course addressing critical life skills. To complete your Title IX, please follow the directions.

  3. High School/College Transcripts- All official transcripts may be mailed to:

    Palo Alto College
    ATTN: Enrollment Services
    1400 W. Villaret BLVD.
    San Antonio, Texas 78224

  4. Testing - Incoming Freshmen that registered for Fall 2020 were allowed to be admitted based on the individual review of high school transcripts for course placement. Moving forward, any student that did not successfully complete a college-level English and/or Math course will be required to take the TSI assessment for Spring 2021.

Palo Alto College is providing TSI testing services remotely through Examity online proctoring. Please contact the Testing Center via email at or phone at 210-486-3444 to register for the exam.


What is Academic Dismissal & Reinstatement Procedure?

Students on academic probation who earn a semester grade point average below 2.0 will be placed on academic dismissal. As per the Alamo Colleges District policy, students placed on Academic Dismissal must remain out a period of time as dictated by level of academic dismissal. Upon completion of the sit-out period, students must complete the petition process by the set deadlines listed below.

  • Students on 1st or 2nd Academic Dismissal must sit out one full 16-week semester prior to *Only students on 1st Academic Dismissal have the option to petition for registration without remaining out at least one fall or spring semester.
  • Students on third (3rd) Academic Dismissals must sit out one (1) full academic year (fall, spring and summer) prior to
  • Transfer Students on Academic Dismissal must include a copy of transcript(s) from the last colleges/ universities attended with petition packet at the time of petitioning and adhere to sit out periods indicated above.

Petitions must be received by the date listed below according to term of enrollment. Early submission is recommended.

Term/SessionPetition Process BeginsPriority DeadlineLast Day to SubmitFirst Day of Class

Term/Session Petition Process Begins Priority Deadline Last Day to Submit First Day of Class
Fall  16-week April 1, 2021 July 30, 2021 August 7, 2021 August 23, 2021
Spring 16-week November 1, 2021 December 1, 2021 January 3, 2022 January 18, 2022

Academic Dismissal Petition Packet

Advising “How-to” Videos and Guides

How-to videos and guides

Alamo Colleges District Registration Tutorial

How to schedule an appointment with your certified advisor

How to create and submit a My Mission Statement


Step-by-step registration steps (PDF)

How to drop before census (PDF)

How to drop after census (PDF)

How to access Canvas Course


How to view your class schedule (PDF)






Contact Information

Michael Ximenez
Director of Advising

Brenda Espinoza 
Administrative Services Specialist

Phone: 210-486-3300


Monday-Thursday: 8 a.m.-7 p.m.

Friday: 8 a.m.-5 p.m.

Saturday: 9 a.m.-1 p.m.  

Fall Hours 
8 a.m.-7 p.m.

8 a.m.-5 p.m.

9 a.m.-1 p.m