Advising Centers

 

The Advising Centers provide integrated academic and career services to students. Through collaborative teaching and learning, the advising process empowers our diverse student populations to explore and navigate their academic and career pathways. Our teams are committed to providing quality academic advising services and information about available resources to support students in achieving their desired goal, whether that be the completion of a certificate and/or Associate degree and support their transition to a four-year institution or the workforce.

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How-to” Videos and Guides

Student Forms

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TRIO Student Support Services Program

ADVISING WALK-IN TIMES
Mondays: 8 a.m.–7 p.m.
Tuesday-Thursday: 8 a.m.–6 p.m.
Fridays: 8 a.m.-5 p.m.
(check-in cutoff times, Monday 6 or 6:30 p.m., Tuesday - Thursday 5 or 5:30 p.m., Fridays 4 or 4:30 p.m. depending on traffic and advisor availability.) 
No Appointments Required!

Walk-ins average 20-30 minutes and students will be served in the order they were checked in. Wait times may vary depending on student traffic

  • General Program Information
  • Change of Major/Change of Primary Institution
  • Registration Assistance by Peer Advisors
  • Hold Questions
  • Course and Pre-requisite Overrides 
  • Creating an Individual Success Plan/Updating your ISP 
  • Degree Audits
  • Transfer Advising
  • Graduation Applications

Extended Hour Virtual Advising Support Mondays 7-10 p.m.

Zoom: alamo.zoom.us/j/91289935872 

  • General Advising Questions
  • Appointment Scheduling Assistance
  • Referral/Directory Support

Advising will be closed on November 18 from Noon–1:30 p.m. and December 9 from Noon-1:30 p.m. The College will be closed for Thanksgiving Holiday, November 24-25, and December 20-31 for Winter Break.

BOLD (Business Opportunities Leadership Demand Occupations) Advising Center

The BOLD Advising Center assists students who are studying programs in business, landscape, logistics, and other career and technical education degrees and certificates.

Phone: 210-486-3366
Location: Palomino Center Annex

Drop-in/Walk-in Hours

Mondays: 8 a.m.–7 p.m. (check-in cutoff time 6 or 6:30 p.m. depending on traffic and advisor availability)

Tuesdays-Thursdays: 8 a.m.6 p.m. (check-in cutoff time 5 or 5:30 p.m. depending on traffic and advisor availability)

Fridays: 8 a.m.5 p.m. (check-in cutoff time 4 or 4:30 p.m. depending on traffic and advisor availability)

 

Zoom link

Jennifer HuebenthalJennifer Huebenthal
jhuebenthal2@alamo.edu
Interim Team Leader
210-486-3337

College Tip: Get involved on-campus. The experience can open doors, makes your college experience more enjoyable, and it encourages you to do well in school.

Christina Barrera
cbarrera96@alamo.edu
Certified Advisor
210-486-3342

Navigate Appointment Scheduler

College Tip: Make today the perfect day to be AWESOME!

  • Agriculture Science*
  • Basic Nursery & Landscape Operations Level 1 Certificate
  • Business Administration
  • Cosmetology Esthetician
  • Cosmetology Esthetician Specialty Level 1 Certificate
  • Cosmetology Operator (A-M)
  • Cosmetology Operator Level 2 Certificate
  • Floral Design Technician Level 1 Certificate
  • International Logistics Management Level 1 Certificate*
  • Landscape & Horticulture Science Level 1 Certificate
  • Logistics & Supply Chain Management
  • Logistics Management Level 1 Certificate
  • Manufacturing Management Level 1 Certificate*
  • Operations Management Advanced Tech Certificate*
  • Purchasing Clerk Level 1 Certificate*
  • Small/Organic Farmer Level 1 Certificate
  • Transportation Management Level 1 Certificate
  • Turf & Landscape Irrigation Level 1 Certificate
  • Turfgrass & Golf Course Management
  • Turfgrass & Golf Course Management Level 1 Certificate
  • Warehouse Management Level 1 Certificate

* Program reflects a catalog year prior to 2020-21

Elena Olivo
eamador@alamo.edu
Certified Advisor
210-486-3255

Navigate Appointment Scheduler

College Tip: The start of your journey is full of unknowns, the middle of it is hard work, the end of it is gratification.  

  • Administration Assistant, A.A.S.*
  • Administrative Assistant Level 1 Certificate*
  • Bill and Account Collector Level 1 Certificate
  • Business Administration (A-F)
  • Data Entry Technician Level 1 Certificate
  • General Office Level 1 Certificate
  • Health Care Administrator (ALL)
  • Secretarial Assistant Level 1 Certificate *
  • Virtual Administrative Assistant Level 1 Certificate *

* Program reflects a catalog year prior to 2020-21

Manuelita “Nelly” Castillo
Certified Advisor
mreyes329@alamo.edu
210-486-3124

Navigate Appointment Scheduler

College Tip: Don’t be afraid to ask questions! There are so many people on this campus that have knowledge to share and want to see you succeed. Also, take advantage of all the resources available to you.

  • Liberal Arts
 

Rafael Sayago
rsayago@alamo.edu
Certified Advisor
210-486-3343

Navigate Appointment Scheduler

College Tip: In college as in life, a positive approach will lend strength to challenging days. 

  • Administration Level 1 Certificate
  • Business Administration (N – Z)
  • Business Management (O-Z)*
  • Business Management & Operations –Entrepreneurship Specialization
  • Business Management & Operations – Management Specialization
  • Business Management & Operations – Marketing Specialization
  • Business Operations Level 1 Certificate
  • Entrepreneurship Level 1 Certificate
  • Cosmetology Nail Technician Level 1 Certificate
  • Cosmetology Operator (N-Z)
  • Cosmetology Operator Level 2 Certificate
  • Entry-Level Supervision Level 2 Certificate*
  • Global Business Management Level 1 Certificate
  • Leadership Level 1 Certificate
  • Marketing Level 1 Certificate
  • Management Level 2 Certificate
  • Viticulture and Enology Specialization

* Program reflects a catalog year prior to 2020-21

Selso Casares
scasares@alamo.edu
Certified Advisor

210-486-3341

Navigate Appointment Scheduler

College Tip: Never be afraid to ask questions at Palo Alto College, we are here to help you succeed.

  • Administration Level 1 Certificate
  • Business Administration (G - M)
  • Business Management (A - N)*
  • Business Management & Operations – Entrepreneurship Specialization
  • Business Management & Operations – Management Specialization
  • Business Management & Operations – Marketing Specialization
  • Business Operations Level 1 Certificate
  • Entrepreneurship Level 1 Certificate
  • Energy Technician Career Foundation Core Certificate
  • Entry-Level Energy Technician Level 1 Certificate
  • Entry-Level Supervision Level 2 Certificate*
  • Global Business Management Certificate
  • Industrial Technology – Instrumentation Specialization
  • Industrial Technology – Advanced Manufacturing
  • Leadership Level 1 Certificate
  • Management Level 2 Certificate
  • Marketing Level 1 Certificate
  • Process Technology Specialization
  • Production Technician Specialization

* Program reflects a catalog year prior to 2020-21

Mako Ivory
tivory2@alamo.edu
Advising Team Support Specialist
210-486-3366

College Tip: You cannot “wing-it”, plan adequate study time for every class.

  

Jean “Kali” Price
Peer Advisor
jprice113@alamo.edu

Major: Psychology (St. Mary’s University)
Fall 2019 PAC graduate (Associate of Science)

Why I enjoy being a peer advisor: 

I am currently a junior undergraduate at St. Mary’s University under their Psychology program, but I trace my educational roots to Palo Alto College where I formally graduated in December 2019 with an Associate of Science. As a Peer Advisor, I aim to make the transition into higher education easier for first-time college students—I’ve been there before myself! Both as a student and student ambassador, I learned that the path to education is a team effort and I hope to pass on that lesson to students I assist in the future.

Asia Ledezma
Peer Advisor
aledezma20@alamo.edu

Major: Political Science (Palo Alto College)

Why I enjoy being a peer advisor: 

I am currently attending Palo Alto College and working as a Peer Advisor there as well. One thing I like about being a Peer Advisor is that I’m able to have a flexible schedule that works with my school schedule. Education is one of my top priorities and I love that my job cares about my education as much as I do. One piece of advice I have for PAC students is to take advantage of all the opportunities the school has for you.

SEED (Service Education Empowerment Diversity) Advising Center

The SEED Advising Center assists students who are studying programs in education, criminal justice, kinesiology, fine and performing arts, communications, psychology, and social work.

Phone: 210-486-3131
Location:
Palomino Center Annex
Department Email: pac-seed@alamo.edu 

Drop-in/Walk-in Hours

Mondays: 8 a.m.–7 p.m. (check-in cutoff time 6 or 6:30 p.m. depending on traffic and advisor availability)

Tuesdays-Thursdays: 8 a.m.6 p.m. (check-in cutoff time 5 or 5:30 p.m. depending on traffic and advisor availability)

Fridays: 8 a.m.5 p.m. (check-in cutoff time 4 or 4:30 p.m. depending on traffic and advisor availability)

 

Zoom link

Photo of Nidia Lopez

Nidia Lopez
nlopez137@alamo.edu
Advising Team Lead
210-486-3132

College Tip: Be present, ask questions, take notes and study!

  
Photo of Alyssa Forey

Alyssa Forey
aforey1@alamo.edu
Certified Advisor
210-486-3133

Navigate Appointment Scheduler

College Tip: Set high personal and academic standards for yourself, and live up to them. Listen to that little voice inside you that says, “I can do this.” Most importantly, believe in yourself!

  • Social Work
  • Psychology
  • Criminal Justice
 

Amanda Morales
aamaya19@alamo.edu
Certified Advisor
210-486-3346

Navigate Appointment Scheduler

College Tip: “There are dreamers and there are planners; the planners make their dreams come true.”

-Edwin Louis Cole

  • Drama
  • Journalism (Mass Communications)
  • Psychology
  • Public Relations/Advertising
  • Radio & TV Broadcast Journalism
  • Speech
  • Social Work
  • Sociology
 

David Mancha
dmancha8@alamo.edu
Certified Advisor

210-486-3123

Navigate Appointment Scheduler

College Tip: Always strive to do your best, and never be afraid to ask questions!

  • Education: 7-12 & Other EC-12
  • Education: EC-6 Generalist
 
MandyMartinez.png

Mandy Martinez
mmunoz184@alamo.edu
Certified Advisor

210-486-3122

Navigate Appointment Scheduler

College Tip: "When there is no struggle, there is no strength; the most effective way to do it, is to do it!"

  • Education: EC-6 Generalist
  • English/Fine Arts
  • English
  • History
  • Humanities
  • Kinesiology
  • Mexican-American Studies
  • Music
  • Philosophy
  • Political Science
  • Spanish
 

Nora Arredondo
nesparza@alamo.edu
Certified Advisor

210-486-3120

Navigate Appointment Scheduler

College Tip: Sometimes in life we fail, but never give up, that is where our greatest lessons are found.

  • Art
  • Criminal Justice Forensics*
  • Criminal Justice
  • Dance
  • Digital Art
  • Digital Arts & Media
  • Journalism (Mass Communications)
  • Public Relations/Advertising
  • Radio & TV Broadcast Journalism
  • Speech
 

Elizabeth Garcia
egarcia1200@alamo.edu
Advising Team Support Specialist
210-486-3131

College Tip: It does not matter how slowly you go as long as you do not stop!

  
STEM (Science, Technology, Engineering, and Math) Advising Center

The STEM Advising Center assists students who are studying programs in the science, technology, engineering, and math areas.

Phone: 210-486-3660
Location:
Palomino Center 114
Department Email: pac-stemadv@alamo.edu 

Drop-in/Walk-in Hours

Mondays: 8 a.m.–7 p.m. (check-in cutoff time 6 or 6:30 p.m. depending on traffic and advisor availability)

Tuesdays-Thursdays: 8 a.m.6 p.m. (check-in cutoff time 5 or 5:30 p.m. depending on traffic and advisor availability)

Fridays: 8 a.m.5 p.m. (check-in cutoff time 4 or 4:30 p.m. depending on traffic and advisor availability)

 

Zoom link

Maria Diaz-Viesca
mdiaz150@alamo.edu
Advising Team Leader
210-486-3663

College Tip: Follow your dreams. It may be a tough journey but it will be worth it in the end.   

Adam Rodriguez
arodriguez4@alamo.edu
Certified Advisor
210-486-3667

Navigate Appointment Scheduler

College Tip: College can be difficult mentally, physically, and emotionally. You will face new challenges and will start to question things that you previously knew. Do not fear these changes; rather embrace them! Change is the only way we can become better people and create a better future. Understand that you are not alone in this journey. Seek advice from those that have been in your same situation and that are here to help you succeed.

  • Biology
  • Chemistry
  • Computer Science
  • Geology
  • Nutrition
 
Photo of Britney Esparza-Marin

Britney Esparza-Marin
besparza9@alamo.edu
Certified Advisor

Navigate Appointment Scheduler

College Tip: Education is so powerful! Set, seek, and meet your ultimate goal.

  • Engineering
 

Danielle E. Medina
desquivel@alamo.edu
Certified Advisor
210-486-3661

Navigate Appointment Scheduler

College Tip: Get involved on campus- Join a college club, sport, community service, volunteer for a campus event, etc. Don’t be afraid to be active on campus.

  • Biology/Pre-Professional (Biomedical Sciences & Dental Hygiene)  
  • Pre-Nursing
 

Malorie Vallejo
mvallejo34@alamo.edu
Certified Advisor
210-486-3668

Navigate Appointment Scheduler

College Tip: Always believe in yourself, and you will be unstoppable.

  • Veterinary Technology
  • Biology/Pre-Professional (Biomedical Sciences & Veterinarian)
 

Shawn Melende
smelendes1@alamo.edu

Certified Advisor
210-486-3662

Navigate Appointment Scheduler

 

College Tip: Try to soak in as much information as possible and use the resources that are available to you.

  • Computer Science (All computer majors)
  • Mathematics
 
Photo of Nancy Gonzales

Nancy Gonzales
ngonzales222@alamo.edu

Certified Advisor

Navigate Appointment Scheduler

College Tip: Education is so powerful! Set, seek, and meet your ultimate goal.

  • Pre-Nursing
 

Miroslava Cruz
Peer advisor
pac-stemadv@alamo.edu

Major: Psychology (Palo Alto College)

Why I enjoy being a peer advisor: 
I love being able to connect with fellow students who are just like me trying to receive an education. I feel as Peer Advisors we can connect with students on a different level because we know what it is to be in their shoes in that moment when they ask for help. It is a privilege to be able to serve our community by helping our students because we contribute a small part in their journey to success.

Advice for PAC students:
Always work hard for what you want. Your journey to getting that degree is the best part, so enjoy it, because you will never get it back. Never give up when things are tough, you will only become wiser.

Veterans Affairs

The Office of Veterans Affairs assists students who are receiving VA benefits or Hazelwood Exemptions. Your assigned advisor will assist you with processing your benefits, developing a degree plan, registering for courses, completing a financial aid appeal, exploring careers, and researching transfer opportunities.

Location: Palomino Center 111

Drop-in/Walk-in Hours

Mondays: 8 a.m.–7 p.m. (check-in cutoff time 6 or 6:30 p.m. depending on traffic and advisor availability)

Tuesdays-Thursdays: 8 a.m.6 p.m. (check-in cutoff time 5 or 5:30 p.m. depending on traffic and advisor availability)

Fridays: 8 a.m.5 p.m. (check-in cutoff time 4 or 4:30 p.m. depending on traffic and advisor availability)

 

Zoom Link

Vince Bosquez, Senior Coordinator for Veterans Affairs
Central Texas College (AA), University of Texas San Antonio (BA), and National University (MBA)
College Tip: The expert in the field was once a beginner—don’t give up!

 

Angelica (Annie) Acosta, Senior Specialist
Northwest Vista College (AAT/AA), Texas A&M University-San Antonio (BS)
College Tip: Don’t be afraid to ask questions or ask for help, we are here to support you!

 

Flor Arambula, Certified Advisor
Palo Alto College (AA), Texas A&M University San Antonio (BAAS)
College Tip: Remember WHY you started your journey when things get tough.

 

Eloisa Cordova, Certified Advisor
St. Mary's University (BA), University of Texas at San Antonio (pursuing M.Ed)

Navigate Appointment Scheduler


College Tip: Follow your dreams and know that you are paving the way for others too!

 

Disability Support Services

Cindy Morgan
cgibbs3@alamo.edu
Sr. Coordinator - Student Success
210-486-3027
Palomino Center 116

College Tip: Be your own advocate!

 

Advising FAQs

What is (Remote) Academic Advising?

Academic and career advising are a series of ongoing and intentional conversations among students, faculty, and staff that establish a pathway to the realization of educational, career, and life goals. Each student is assigned a certified advisor who will assist in developing a degree plan, troubleshoot registration errors, completing a financial aid appeal, exploring careers, and researching transfer opportunities.

Remote advising provides the same quality advising service virtually via Zoom. To schedule a virtual advising session, you will still request an advising appointment through AlamoNAVIGATE. Your advisor will send you a message with a link to log into your appointment via Zoom. You are not required to create a Zoom account, nor are you required to download the Zoom app to your personal device (phone, tablet, or computer) to use the link.

What is not considered Academic Advising?
  • Advisors do not provide mental health counseling, but will make referrals, when necessary.
  • Advisors will not register you for your classes.
  • Advisors will not choose your career or your classes for you.
How am I assigned an advisor?

An advisor will be assigned once you have enrolled for classes for the semester. The advisor assigned to you is dependent on your degree plan or program of study.

How do I schedule an appointment to meet with my advisor?

All students can schedule an appointment with their assigned advisor through AlamoNAVIGATE via their ACES portal. Appointment times fill quickly; please plan accordingly.

Appointments are scheduled for 30-45 minute periods and must be scheduled 24 hours in advance. Same-day appointments are not available. If you are unable to keep your appointment, please contact your advisor via phone or email to reschedule as soon as possible. Arrive on time (in person or remotely) and check-in at the Advising Center. If you arrive 5 minutes or later for an appointment, you will be asked to reschedule. Bring all necessary documents (i.e. your Progress Report) and a valid photo ID to your appointment.

Need help? View this Step by Step Guide to schedule an appointment in AlamoNAVIGATE.

Can an advisor assist me via email?

Your assigned academic advisor is available to answer questions submitted from your ACES student email. In emails to advisors, please include your first name, last name, and student Banner ID number, as well as a detailed description of what you need. Your advisor will return your message as soon as possible on a first-come, first-served basis. Keep in mind that your advisor may take up to 24-48 business hours to respond, so please be patient. If a question is of high importance or requires more time, we recommend you set up an appointment with your assigned advisor though AlamoNAVIGATE via ACES portal.

What are some advising best practices?

To have a productive meeting with your advisor, please consider the following:

  • Create a reminder on your phone or in your planner with your appointment date and time.

  • Prepare for your meeting by creating a list of topics you want to discuss, such as classes to take, transfer planning, graduation planning, goal setting, and any additional concerns regarding your educational and career goals.

  • Meet with your assigned academic advisor every semester to ensure you stay on track. Meet with them early to avoid any issues with registering for future classes once registration begins.

  • Create an advising folder to keep yourself organized with advising-related materials [Example: degree plan, schedule plans, notes from advising meetings] and keep it updated.

  • Check your ACES student email regularly, as this is how your assigned academic advisor will communicate with you. Keep in mind that any emails sent from your personal email may get caught in our SPAM folder, and we will be unable to see them.

  • Personal accountability – It is important that you review your grades and GPS degree plan in ACES at the end of each term.
What if I have a hold?

If you're encountering registration holds, please review the information below to learn how you can solve some of the holds:

  1. Bacterial Meningitis (BM)- The Texas State Law (SB 1107) established the requirement for students entering any Texas institution of higher education to provide proper documentation showing that they have received the bacterial meningitis vaccination within five years and at least ten calendar days before the start of the semester. To submit your BM documentation, please follow these steps.

  2. Title IX- All entering freshmen, former, and transfer students must complete the Sexual Assault Prevention for Community Colleges, an online survey and course addressing critical life skills. To complete your Title IX, please follow the directions.

  3. High School/College Transcripts- All official transcripts may be mailed to:

    Palo Alto College
    ATTN: Enrollment Services
    1400 W. Villaret BLVD.
    San Antonio, Texas 78224

  4. Testing - Incoming Freshmen that registered for Fall 2020 were allowed to be admitted based on the individual review of high school transcripts for course placement. Moving forward, any student that did not successfully complete a college-level English and/or Math course will be required to take the TSI assessment for Spring 2021.

Palo Alto College is providing TSI testing services remotely through Examity online proctoring. Please contact the Testing Center via email at pac-testcenter@alamo.edu or phone at 210-486-3444 to register for the exam.

 

What is Academic Dismissal & Reinstatement Procedure?

Students on academic probation who earn a semester grade point average below 2.0 will be placed on academic dismissal. As per the Alamo Colleges District policy, students placed on Academic Dismissal must remain out a period of time as dictated by level of academic dismissal. Upon completion of the sit-out period, students must complete the petition process by the set deadlines listed below.

  • Students on their 1st or 2nd Academic Dismissal must sit out one full 16-week semester prior to petitioning.
    Only students on 1st Academic Dismissal have the option to complete the petition process without sitting out at least one full 16-week fall or spring semester. 
  • Students on third (3rd) or Permanent Academic Dismissal must sit out one (1) full academic year (spring, summer and fall) prior to initiating the petition process. 
  • Transfer Students must include a copy of their transcript(s) from the last college/university attended with their petition packet at time of petitioning and adhere to sit out periods indicated above.
  • Transient Students referred to take courses by their home institution advisor will need to provide signed documentation including recommended courses and eligibility to return to that home institution in the subsequent semester.

Petitions must be received by the date listed below according to term of enrollment. Submission by the Priority deadline is recommended due to limited interview sessions and course availability.

Term/Session Petition Process Begins Process Priority Deadline Last Day to Complete Process First Day of Class
Fall 16-week Session April 1, 2022 July 28, 2022 August 5, 2022 August 22, 2022
Spring 16-week Session November 1, 2022 December 1, 2022 January 6, 2023

Dismissal Petitions for the summer semesters are not accepted.

Academic Dismissal Petition Packet

Advising “How-to” Videos and Guides

How-to videos and guides

Alamo Colleges District Registration Tutorial

How to schedule an appointment with your certified advisor

How to create and submit a My Mission Statement

 


Step-by-step registration steps (PDF)

How to drop before census (PDF)

How to drop after census (PDF)

How to access Canvas Course
(PDF)

 

How to view your class schedule (PDF)

 

How to Upload Bacterial Meningitis (PDF)

 

How to view your Financial Aid Award in ACES (PDF)

 

How to check SAP status in ACES (PDF)

 

How to check final grades (PDF)

How to download Navigate App (PDF)    

 

 

Contact Information

Michael Ximenez
Director of Advising

Brenda Espinoza 
Administrative Services Specialist

Phone: 210-486-3300

Email: PAC-Advising@alamo.edu

Summer Hours 
Monday–Thursday: 8 a.m.-7 p.m.

August
Monday-Thursday: 8 a.m.-7 p.m.

Friday: 8 a.m.-5 p.m.

Saturday: 9 a.m.-1 p.m.