Contact Us

The Alamo Colleges District has made some temporary changes to the way we provide instruction and operate in light of the growing concerns related to the coronavirus. During this time, it’s especially important for us to be responsive to your needs. Below are ways you can contact us as we work remotely to serve you.


Student Hotline

Local 21ALAMO (210-212-5266)
Toll Free 1-844-20ALAMO (1-844-202-5266)
Student Hotline Hours: Monday – Friday 8 a.m. – 5 p.m.


ACES & Technical Support

Palo Alto College Helpdesk
Phone: 210-486-3777 (select option 1)

Hours of Operation
Monday-Friday 8 a.m.-5 p.m.


Alamo Colleges Helpdesk
Phone: 210-485-0555 (select option 4)
Toll Free: 866-493-3947

Hours of Operation
Monday - Friday: 8 a.m.–midnight
Saturday: 9 a.m.–9 p.m.
Sunday: 11 a.m.–midnight


Caller Checklist
When calling, please have the following information readily available

  • Last four digits of SSN
  • Date of Birth
  • Banner ID

Emergency Contacts

Emergency Number:

24-Hour Dispatch:


Weather Line:


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