Information Technology
The Information Technology Department provides planning, coordination, installation, and maintenance of campus technology and it provides technical support to all academic, student, and administrative units. We also provide recommendations for purchasing, equipment setup, installation of hardware and software, implementation of off-campus connectivity, and assists other departments with planning.
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Northeast Lakeview College
IT Hours of Operation
Phone: 210-486-5777
Student Registration & Enrollment:Option 1
Canvas Support:Option 2
NLC IT Support:Option 3
Fall and Spring
Monday-Thursday: 7AM-9PM
Friday: 7AM-5PM
Saturday: 9AM-1PM
Summer
Monday - Thursday: 7AM-7PM
*After Hours support, see below (see below)
District Information Technology
Help Desk Hours of Operation
Local: 210-485-0555
ACES Password Issues: Option 1
Canvas Support: Option 2
District IT Support: Option 4
Current Hours of Operation: Option 5
Toll Free: 866-493-3947
Click Here for District ITS Hours
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Computer Labs
There is open-access computer lab(s) available for students on campus. Our goal is to provide an open computer lab environment for students in support of Faculty instruction. Students are expected to follow all Acceptable Use of Information Technology Resources guidelines posted in the student computer labs.
Students will be required to use their Banner ID to log into the computers where applicable.
Warning: Please use a flash drive or cloud storage to save all of your documents. All user data is erased from computers during overnight maintenance and when the computer is restarted.
OPEN COMPUTER LAB(S)
Location Hours of Operation NLIB 237
2nd Floor of Comal Learning Resource Center
Fall and Spring
Monday - Thursday 8 am-7 pm
Friday 8am-5pm
Summer
8 am-7 pm
Software available on all computers:
- Microsoft Edge
- Respondus Lockdown Browser
- Microsoft Office Suite
- GoPrint Pay-for-Print