Contact Us

The Alamo Colleges District is committed to being responsive to students’ various needs. Below are some ways to contact us.

Caller Checklist

When calling any of the numbers listed, please have the following information readily available

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

Admissions, Business Office, Continuing Education, Student Financial Aid

21ALAMO (210-212-5266)

Toll Free: 1-844-20ALAMO (1-844-202-5266)

 

For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

Our team can provide assistance with:

  • Apply Texas application and status
  • Document submissions and hold completion
  • Financial aid awards and payment options
Hours of Operation

Regular hours
(September–December and February–May)
Monday–Friday: 8 a.m.–5 p.m.
Colleges rotate late nights: 5–7 p.m.
(Monday – PAC, Tuesday – SAC, Wednesday – SPC, Thursday – NVC and NLC)
First Saturday of the month: 9 a.m.–1 p.m.

Summer hours
(June and July)
Monday–Thursday: 8 a.m.–7 p.m.

Extended hours
(January and August)
Monday–Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.–5 p.m.
Saturday: 9 a.m.–1 p.m. 

 

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 4)

Toll Free: 866-493-3947

Email: helpdesk@alamo.edu

District ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 9 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

 
College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk

210-486-5777

Northwest Vista College ITS Helpdesk

210-486-4777

Palo Alto College ITS Helpdesk

210-486-3777

San Antonio College ITS Helpdesk

210-486-0777

St. Philip's College ITS Helpdesk

210-486-2777

College ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 8 a.m.–5 p.m.

Emergency Contacts

Contact one of the numbers below for on-site emergencies.

Emergency Number

210-485-0911

24-Hour Dispatch

210-485-0099

Fax

210-485-0095

Weather Line

210-485-0189

 

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