Information Technology

The Information Technology Department provides planning, coordination, installation, and maintenance of campus technology and it provides technical support to all academic, student and administrative units. We also provide recommendations for purchasing, equipment setup, installation of hardware and software, implementation of off-campus connectivity, and assists other departments with planning.       

                

  • NLC College Help Desk  

    Phone: 210-486-5777
    Email: nlc-helpdesk@alamo.edu

        

    Operating Hours:

    Mon - Fri: 8am - 5pm

    District Support Central Help Desk     

    Phone: 210-485-0555
    Toll-Free: 866-493-3947
    Email: helpdesk@alamo.edu

        

    Operating Hours:

    Mon - Fri: 8am - 12am
    Sat: 9am - 9pm
    Sun: 11am - 12am

     The health and wellness of students and staff of Alamo Colleges District is our highest priority. Currently, the NLC campus is closed and all staff will be working remotely. 

  • Contact Information

    Location: 
    Library (NLIB) 306

    Phone: 
    (210) 486-5777

    Email: 
    nlc-helpdesk@alamo.edu

    The health and wellness of students and staff of Alamo Colleges District is our highest priority. Currently, the NLC campus is closed and all staff will be working remotely. 

  • Computer Labs

    There are two open-access computer labs available for students on campus. Our goal is to provide an open computer lab environment for students in support of Faculty instruction.
    Students are expected to follow all Acceptable Use of Information Technology Resources guidelines posted in the student computer labs.

    Students will be required to use their Banner ID to log into the computers.


    OPEN COMPUTER LABS FOR ALL STUDENTS

    Location Hours of Operation 
     Student Commons (STCM) 
     204

     The health and wellness of students and staff of Alamo Colleges District is our highest priority. Currently, the NLC campus is closed and all staff will be working remotely.  

     Library (NLIB) 
     237

     


    Software available on all computers:

    • Internet Explorer
    • Mozilla Firefox
    • Google Chrome
    • MS Visual Studio (STCM204)
    • Eclipse (STCM204)
    • Respondus Lockdown Browser
    • Microsoft Office 2016
    • GoPrint Pay-for-Print

    Warning: Please use a flash drive to save all of your documents. All user data is erased from computers during overnight maintenance. 


Student Resources

  • Technology Resource Guide

    Information on Minimum Hardware and Software requirements, purchasing information and assistance.

    Technology Resource Guide for Students

    Technology Resource Guide for Students (PDF)

  • ACES

    Aces is a secure portal that provides students, staff, and faculty with access to various applications using a single sign-on. As an ACES user, you will have access to Canvas, Email, Class Rosters, Training Resources and Library Resources. Aces will also provide you with the latest information of events and important news taking place with your college.
     
     
    Go to ACES 
  • Canvas

    The Alamo Colleges District have transitioned to anew Learning Management System (LMS) which means each of your courses will use Canvas.
     
    Whether it's your online or web-enhanced course, you won't be disappointed with this new tool! To learn more about Canvas, access the Canvas Quick Guide.
     

    Features in Canvas

     
    • Communication Preferences: get your notifications via e-mail, Facebook or text messages.
    • Integrated Calendar: calendar events automatically populate into a single calendar -- subscribe to it with Google Calendar, iCal or Outlook.
    • Chat/Video: built-in video and live chat give an extra dimension to the learning experience.
    • Assignment Submission: allow assignment submissions in a variety of ways, including webpage, MS Word documents, videos, audio, or even slide shows.
    Faculty: Please consult the Start/End of Semester Canvas Course Checklist to prepare and conclude your Canvas course each semester.
     

    Download Respondus Lockdown Browser

  • AlamoENROLL

    How to Apply to the Alamo Colleges?