Veterans Center


The Veterans Center is conducted on a walk-in basis. In order to avoid long waits, it is recommended you come early to certify classes. All certifications are handled based on the order they are received. Once certification is processed, enrollment verification is submitted to the Veterans Affairs Regional Office in Muskogee, OK.

Our Veterans Center Advisors are always available to advise and assist veteran students while simultaneously working to submit your certification in a timely manner. However the process on NVC's end, plus additional time for the Regional Office to process your benefits and payment, can take anywhere from 6 to 8 weeks to finalize.

We encourage all new students and first time benefit users at the colleges of the Alamo Colleges District to view the VistaVET Workshop and Hazlewood Act Presentation so as to familiarize themselves with some of the basic office processes of the Veterans Center.

In order to avoid delays in payment, it is imperative to report any necessary schedule changes, withdrawals, or canceled classes immediately to your Veterans Center Advisor

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at


Department of Veterans Affairs Educational Programs:

Benefits Checklist

VistaVET Workshop (PDF) | (PowerPoint)

Hazlewood Act Presentation (PDF) | (PowerPoint)

Admission Process

Hazlewood Exemption

Chapter 30 G.I. Bill Active Duty Educational Assistance Program

Chapter 31 Vocational Rehabilitation Program

Chapter 33 Post 9/11 Veterans Educational Assistance Act of 2009

Chapter 35 Dependent Educational Assistance Program

Chapters 1606 and 1607 Selected Reserve Educational Assistance Program


Advising Services:

Walk in Services

  1. Walk in Services
    • Veterans Affairs Certification
    • Hazlewood Application/Renewal
    • Schedule Changes
    • General Questions
  2. Appointment Services
    • Graduation planning
    • Transfer Planning
    • Financial Aid Appeals
    • Academic Dismissal Petitions


Submit Your Request for Enrollment Certification

Please click below to submit your request:

Request for Enrollment Certification


Helpful Sites to Obtain Documentation


To obtain a copy of your DD-214, please click here

Military Transcripts

To obtain a copy of your Joint Services Transcript, please click here.

To obtain a copy of your Community College of the Air Force Transcript, please click here.


Certificate of Eligibility (COE)

  • To obtain a COE for Chapter 33 Post 9/11 GI Bill®, Chapter 30 Montgomery GI Bill®, or Chapter 1606 Montgomery Selected Reserve GI Bill®, please click here.
  • To obtain a COE for dependents who were transferred Post 9/11 GI Bill® benefits, please clickhere
  • To obtain a COE for Chapter 35 Dependents’ Educational Assistance benefits, please click here.

*Special Note: If you are requesting a COE for the first time, we ask that you please save the confirmation page at the end of your application. The NVC Veterans Center will accept this confirmation page one time to proceed with your request for certification.  We do this so that you do not have to wait 30 days to receive your COE by mail. The Veterans Center will request your COE for all subsequent semesters.


Updating your Certificate of Eligibility


Helpful Forms


Chapter 31

Vocational Rehabilitation and Employment Benefits (VR&E)

  • To apply for VR&E benefits, please click here

Veterans who are approved for Chapter 31 Spring Flex II (March term) classes and are ready to purchase the required books and supplies can reach out and provide the following information to the bookstores/managers:

Full name
Student ID number
Courses they are enrolled in for late start classes (Spring Flex II) 
A detailed supply list 

For example: 
- 1 notebook(s)
- 2 packs blue pents
- 3 packs 3x5 index cards
- 1 external jump drive/storage drive

Please keep in mind that if you are already enrolled in one of the Alamo Community Colleges, you are only permitted to purchase supplies from your main campus (where you are seeking your degree), and you are not permitted to surpass the cost limit assigned to you.  The books are purchased at the assigned school you where you are taking the course.    

The stores will then work with the lists, provide the books and supplies, and ship them via FedEx with signature tracking.  The student’s emails will be printed and attached with the receipts when invoiced,  with the tracking information from FedEx showing when the package was delivered to you – this will act in lieu of a signed receipt  when submitted for payment to ensure prompt payment – especially with stores that are closed to the public for face to face transactions.  Follett will still have staff filling orders that they have received electronically. 

The ACCD Follett bookstores are as follows, with store email addresses:

San Antonio College Bookstore –
Northwest Vista College Bookstore –
Palo Alto College Bookstore –
St. Phillip’s College Bookstore (Main and SW campus) –
Northeast Lakeview College Bookstore –


Important News Concerning VA Educational Benefits

The Alamo Colleges District Veterans Affairs Offices are providing advising and benefit certification services to our students remotely due to the ongoing COVID-19 situation. 

The VA has provided us some guidance pertaining to the payment of housing allowance for students who have had all of their courses converted to online courses as a result of campus closures. 

Senate Bill 3503, which was signed into law on March 21, 2020, grants Post 9/11 GI Bill® students who pursue resident courses converted to an online modality solely due to COVID-19, the ability to continue receiving the Monthly Housing Allowance (MHA) rate for resident training.  Tuition and Fees reporting requirements will not change.  Please keep in mind that all standard adjustments, such as when you drop a course, will still result in changes to your MHA and tuition and fee payments.  Developmental Courses that are converted to online training modality due to COVID-19 will be certified as residential coursework.  These changes are in effect from March 21, 2020 thru December 21, 2020. 

Please note that the VA has requested that no new benefit certifications for future semesters be submitted at this time.  What this means is that the NVC Veterans Center will still accept your paperwork for future semesters, and your bills will be adjusted accordingly if you are using a benefit chapter that pays your tuition and fees, (Chapter 33 and Chapter 31), but the certification will not be sent to the VA until further guidance is received.

As always, if you have any questions, please contact the NVC Veterans Center by email or by phone at 210-486-4417. 

Your questions are very important to us and we are working to make this transition as smooth as possible for you.  If you have specific benefit payment questions, please contact the VA Education Hotline at 1-888-442-4551.

About Veterans Center at NVC

Veterans seeking enrollment at Northwest Vista College are encouraged to contact the Department of Veterans Affairs for information regarding specific type of eligibility and extent of educational benefits coverage. The Northwest Vista College Veterans Center (Cypress Campus Center # 110) staff will assist students by providing certification of courses and electronically submitting such information to the Department of Veterans Affairs.

Eligible veterans and dependents must declare an educational goal (i.e. follow an approved Northwest Vista College degree plan) in order to be eligible to receive educational benefits from the Department of the Veterans Administration. The VA will only pay for courses in the declared program and any exceptions require compliance with VA guidelines.


National and Regional Contacts

Educational Benefits Information:
1 (888) 442-4551
VA Education and Benefits Web site:
VA Western Regional Education Office
P.O. Box 8888
Muskogee, OK 74402-8888

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at


Frequently Asked Questions:

How can I find out if I am eligible for VA benefits, the amount of payment and the length of my eligibility?

These questions may be directed to the VA by calling 1 (888) 442-4551 or by using the National And Regional Contact information listed above. Northwest Vista College provides certification of coursework only, we are not able to provide information regarding eligibility, payment, and other VA services.

I've never used my benefits before, how do I apply?
  • Apply online electronically at completing VONAPP
  • Download a PDF version of the application from the VA Web site
  • Meet with advising staff in NVC VA Center (Cypress Campus Center # 110)
How/when do I request certification of my courses?

Chapter 31 Students: Each semester, after registering for classes and prior to payment deadlines, a student must submit a Request for Certification to the NVC Veterans Center in order so that a student can receive his or her payment voucher to be taken to NVC Business Services for payment of tuition and fees. In addition, a current VA Form 28-1905 must be on file so that Veterans Affairs advisors may process a payment voucher and create Books and Supplies Voucher. Students requesting Chapter 31 certification should see an Academic Advisor in the NVC Veterans Center (Cypress Campus Center CCC-110).

Chapter 33 Students: Each semester, after registering for classes and prior to payment deadlines, a student must submit a Request for Certification to NVC Veterans Center in order so a student can receive his or her payment voucher to be taken to NVC Business Services for payment of tuition and fees.  Students requesting Chapter 33 certification should see an Academic Advisor in the NVC Veterans Center (Cypress Campus Center CCC-110). 

All other Chapters (30, 35, 1606, 1607): Each semester, after registration and confirmation of necessary payments to the College, students may seek certification with an Academic Advisor in the NVC Veterans Center (Cypress Campus Center CCC-110).  

It is the student's responsibility to request certification each semester of enrollment and to inform the NVC Veterans Center of any changes (adding, dropping, or switching courses) in enrollment status.

What if I have a Parent Letter from another institution?

Students seeking supplemental enrollment at Northwest Vista College should seek VA certification in the same manner as described above. Students will be required to provide a Parent Letter from their primary institution at the time of certification. 

What documents may I need to provide for certification?
  • VA Form DD-214, if separated from the military
  • VA Form 28-1905, if using Chapter 31 benefits
  • Official transcripts from all previously attended colleges and universities
  • Copy of military transcript
  • Certificate of Eligibility (COE) letter
How do I allow my Basic Training to apply as college credit?

Northwest Vista College will grant academic credit for 4 semester hours of Kinesiology to Veterans who provide an official military transcript that supports successful completion of military basic training.

How do I allow my Basic Training to apply as college credit?

Students changing their enrollment status after certification are required to notify the NVC Veterans Center immediately. We will then notify the VA by submitting a Notice of Change in Student Status VA Form 22-1999b.

What about Chapter 31 (Vocational Rehabilitation)?

The Veterans Administration may provide educational assistance to qualified veterans under Vocational Rehabilitation Educational Services (Ch 31). Acceptance into this program will permit Northwest Vista College to offer courses for which the VA will pay tuition, fees, textbooks, school supplies, and a living allowance for the student. Every semester of enrollment will require that an approved veteran visit the NVC Veterans Center and participate in the administrative process necessary for the delivery of VA educational benefits. 

What about the Hazelwood Act?

The Hazelwood Act (Article 2654-B-1) aids veterans who have exhausted all of their VA educational benefits. A legal resident of Texas is exempt from payment of tuition and certain required fees when the applicant meets certain criteria.