You may not be aware that academic probation is part of a process that could have serious consequences. You could be in jeopardy of being dismissed from college on Academic Dismissal if your situation does not improve. Dismissal for scholastic reasons may also severely restrict your choices of universities and programs in the future. If you are on financial aid, veteran’s assistance, or a family health insurance policy, you run the risk of losing the assistance unless you take steps to improve your academic standing.
Academic Probation happens when students are unable to maintain a cumulative institutional GPA of 2.0 or higher. The first time they end a semester with a cumulative GPA of 1.99 or lower, they are placed on Academic Probation.
Students are notified via their ACES email regarding their academic standing.It is very important that you check your email at the end of every semester for notifications about academic standing status.
Once a student is placed on Academic Probation, a registration hold is placed on their account. They are still able to register, but must meet with their assigned advisor to discuss ways they can improve their GPA and be academically successful.
Students may re-enroll for one semester after meeting with their
Academic Advisor. Once on probation, students are limited to a maximum
course load of 12 credit hours (up to 4 classes) every semester. Registration hold may be waived by the assigned advisor if midterm grades show “C” or higher in all enrolled courses.
1. Complete the Back on Track Canvas Course
The Back on Track Course is a free course that helps students understand more about Academic Probation and develop strategies to achieve academic success. Each module in the course is designed to help the student plan, strategize and develop ways to get them back on the right track. There are many resources for students on campus that can help them refocus on their education. This Module will go into detail about how and where you can find these resources. Students are enrolled in the course during their probationary semester and are required to complete the course with an 80 or higher in order to be eligible for the enrollment once the registration period begins.
Students who do not earn an 80 or higher on the post test must meet with their assigned advisor to have their registration hold waived.
2. Meet with their Assigned Certified Academic Advisor
All students on academic probation are required to connect with their assigned advisor to discuss their academic progress. In addition, you will submit your Action plan to your assigned advisor upon completion of the Back on Track course.
3. Earn a Semester Institutional GPA of 2.0 or Higher
In order to continue being able to enroll in classes, your semester institutional GPA has to be a minimum of 2.0 or higher each semester. This is a "C" average in all classes. Your overall institutional GPA may still be below 2.0 but as long as your semester institutional GPA meets the minimum requirements, it shows that you are making academic progress.
Students on Academic Probation may re-enroll each semester their cumulative institutional GPA is below 2.0 but their semester institutional GPA is 2.0 or higher. This is considered Continued Academic Probation. Students are required to meet with their assigned advisor every semester to evaluate their progress.
Continued Academic Probation students remain limited to a maximum course load of 12 credit hours (up to 4 classes) every semester. Registration hold may be waived by the assigned advisor if midterm grades show “C” or higher in all enrolled courses.
It is our sincere desire to assist you in reaching your educational goal. We highly encourage you to complete the Probation Self-Assessment and bring that with you when you meet with your assigned advisor. Together, you and your advisor will develop a Student Success Action plan to help you get back on track! Some additional areas of assistance we strongly recommend that you utilize are:
- Speak with your instructor(s) during their posted office hours or before/ after class. Make sure you understand the course expectations and requirements.
- Tutoring Labs located at each respective department(s).
- Academic Advising for assistance in developing a plan to improve your academic standing; Meeting with your Academic Advisor regularly ensures that you stay on the correct path. You advisor will also be able to help you with career and major exploration.
- The Access Office for disability-related services.
We strongly recommend that you utilize these resources as soon as possible to develop a positive plan of action. All resources are free!
A student's academic standing is evaluated after each semester. In order to continue attending, students must earn a semester institutional GPA of 2.0 or higher. Students who do not meet the minimum semester institutional GPA of 2.0 will be placed on Academic Dismissal.
Please see more information about Academic Dismissal here.
How do I get placed on the Back on Track Module?
You will be placed on the Back on Track Module by the academic standards team or by your academic advisor during your probationary semester.
Where is the Back on Track Module?
The Back on Track Module is located is a Canvas accessible on your MyCourses tab in ACES. You will receive a invitation to be apart of the module. You will need to accept to be able to complete the module.
What do I need to do?
You will need to complete the module in it's entirely including the Post-Assessment. You have two attempts to pass the Post-Assessment with an 80 or higher.
How do I get the hold removed?
There are two ways to get the hold waived:
- Once you completed your module and the Post-Assessment with an 80 or higher- You can reached out to the Academic Standards Team at firstname.lastname@example.org.
- If you completed the module, but did not receive a 80 or higher and have used your attempts- You will need to schedule an appointment with your assigned advisor. After a conversation regarding your current progress and ability to pass courses in your probationary semester, your advisor may waive the hold for you. If the advisor has concerns about your ability to be successful, or you might be failing your current courses, they will discuss the best course of action, and might not waive your hold until final grades are available.
I don't see the Back on Track Module.
If you don't see or find your module, please contact the Academic Standards team at email@example.com. If you are not currently enrolled in classes, but previously on Probation the last term you attended, you will be placed on the module on the term that you are returning.
If you are a student who was placed on Academic Probation upon completion of the fall 2019 semester and are enrolled for the spring 2020 semester, this is what you need to know:
- Students who were enrolled as of February 5th (census date) were enrolled in the Back on Track Canvas course February 15-20th
- An invitation was sent to you via ACES- you are required to accept the invitation to get access to the course
- The course requires you to complete all parts/ modules in order to be considered complete
- The due date has been extended to April 17th to allow you additional time for completion due to COVID-19 circumstances
- Your registration hold is waived until April 1st -after April 1st, you must connect with the Academic Standards team at firstname.lastname@example.org to have your hold waived (if you have successfully completed the module)
- Submit your Action plan to your assigned advisor a minimum of 3 days prior to your advising appointment
- Your enrollment eligibility will be assessed upon completion of the spring semester. If you are enrolled but did not meet the minimum semester GPA of 2.0, then you will be dropped from all enrolled courses.
Academic Standards Team
Effective Monday, March 23rd until further notice:
Drop-in services will be offered through our chat service only. The campus is closed and not accessible to the public at this time.
Chat (Drop-In) Services are available:
General Hours of Operation
Summer 2020 Hours
Note: Appointments are not available the same day, they must be scheduled a minimum of 24 hours in advance.
Enrollment Management is now held at the Records Office. It is no longer at Advising.
The Advising Services office may be reached by phone at 210-486-4100. Please be able to provide your full name, and banner ID when requesting specific information.
The Academic Advising Services are located in Cypress Campus Center (CCC) in the first floor hallway, directly past Student Financial Services. Please visit the Advising Services Check-in Window for assistance. At this time all College offices are closed to the public. Services are provided remotely (online and by phone) only.