The State Authorization Reciprocity Agreement (SARA) is a national initiative to provide more access to online courses while maintaining compliance standards with state regulatory agencies. SARA allows institutions to provide online courses outside of their own state borders by seeking and maintaining state approvals via a streamlined process. To learn more about SARA, please visit:

NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.

Current authorized SARA member states include: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and U.S. Virgin Islands.

NC-SARA Complaint Information can be found at:

SARA Contact Information 

San Antonio College

Dr. Stella Lovato

Vice President of College Services and Nursing Education
Interim Vice President Academic Success

Phone: 210-486-0936 

Dr. Tiffany Hernandez

Interim Vice President for Student Success
SACSCOC Accreditation Liaison

Phone: 210-486-0835


State of Texas

Jessica Acton
Program Director, Academic Quality and Workforce


Texas Higher Education Coordinating Board
PO Box 12788
Austin, TX 78711

Professional License/Licensure - Out-of-state students enrolled in a program leading to professional licensure

San Antonio College has been approved to participate in the National Council for State Authorization Reciprocity Agreement (NC-SARA). However, NC-SARA does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of Texas and you are taking an online course or hybrid program leading to professional licensure, please contact the program director of the degree program to discuss licensure options prior to beginning your course of study.

State Authorization Student Complaint Procedure

San Antonio College desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students residing outside of Texas while attending San Antonio College who desire to resolve a grievance should first follow the college's complaint procedure.

If you have questions regarding the complaint process, please do not hesitate to contact the Interim Vice President of Student Success.

Dr. Tiffany Hernandez
Interim Vice President for Student Success

1819 N. Main
San Antonio, Texas 78212
Office: 210-486-0835

San Antonio College Student Complaint Process 

SAC Cares: A Culture of Respect is San Antonio College’s initiative that strives for an environment that values and affirms the diversity of its students and employees. We are committed to a joyful culture of learning and service where unity in diversity occurs through mutual respect, cooperation, and accessibility.  San Antonio College is committed to appropriate resolution of complaints as efficiently and effectively as possible. We believe providing a mechanism for complaints and/or grievances to be heard gives us the opportunity to improve our services.

Please visit our SAC Cares web page for more information on submitting a grievance.

If a complaint cannot be resolved through the institution's complaint process, students may file a complaint with the Texas Higher Education Coordinating Board unit. Please review the Texas Higher Education Coordinating Board process here: 

SACSCOC Student Complaint Process

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with San Antonio College's institutional accreditor. SAC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associates and Baccalaureate Degrees. Students who file a complaint with the institutional accreditor should follow the SACSCOC Complaint Process SACSCOC Complaint Process. The contact information for SACSCOC is:

Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097

Phone: 404-679-4500

NC-SARA Complaint Process

Students may also file a complaint through NC-SARA.