Instructional Innovation Center

Welcome to the Instructional Innovation Center (IIC)

The IIC at San Antonio College is housed within the Office of Technology Services. IIC assists faculty and staff in the use of technology and includes a staff of instructional technologists and training specialists. Our mission is to educate and enrich faculty and staff with specialized knowledge by teaching quality instructional technology techniques; introducing new tools; and providing technology consultation and support to ensure ongoing professional development.  IIC features:

  • Walk in technical support
  • Individual hands-on Training for Canvas & MS Office 2019 and Microsoft 365
  • Monthly Workshops on both instructional & administrative software used at SAC
  • The latest technology tools and systems used at our institution


Need virtual assistance?  Call 210.486.0811 or 210.486.0043 and a IIC representative can assist you.

IIC Lab Zoom

Fall and Spring Hours
 - Friday
8:00 am  - 5:00 pm

Summer Hours
7:00 am - 7:00 pm or visit our website at
In case of an emergency, please call our police department at (210) 485-0911. For updates on our operations, please go to or email 

Thank you for your patience and cooperation as we work to safeguard the health of our students and employees.

Faculty & Staff Trainings

Calendar Catalog Online Teaching Certificate 1-on-1 Training Request

Monthly training sessions and one-on-one consulting appointments are available for faculty and staff.  Access AlamoTalent via ACES, Employee Tab for information or to register for our trainings. To request  a one-on-one training appointment, complete the one-on-one training request form.  Feel free to contact the IIC for other consulting and training needs at or 210-486-0712.  

IIC Instructional Technologists & Training Specialists

Yvonne Galindo
Instructional Technology Supervisor

Hermelinda Lopez
Client Support Specialist

Steven Hall
Trainer II

Frequently Asked Questions

Where is the IIC located?

IIC is located at the Moody Learning Center (MLC), Room 712.  Lab consultants are available to answer questions about a wide variety of software issues ranging from updating presentations and creating graphics to editing course content in Canvas and editing Concourse.

When is the IIC Available?

The IIC is available Mon, Thur, Fri, 8am - 5pm, Evenings on Tues, Wed until 6pm.  The Instructional Innovation Center, as part of the OTS Technology team, is dedicated to the support and advancement of technology-enhanced teaching and learning at San Antonio College.

What other services are available?

San Antonio College provides several online resources for faculty and staff.  Select the eClips link and the eLearning Resources link to learn more.  For additional support, contact SAC Helpdesk at 210-486-0777 or contact