Records and Transcripts
Submit Official High School/College Transcripts, or GED Test Scores
Official documents should be submitted to the Admissions and Records office at Northeast Lakeview College in a sealed envelope in person or by mail at:
Northeast Lakeview College
Admissions and Records STCM RM 114
1201 Kitty Hawk Rd
Universal City, TX 78148
Electronic Transcripts:
Official PDF/electronic Transcripts must be e-mailed directly from the former institution to Northeast Lakeview College at nlc-admissions@alamo.edu
All foreign transcripts (except for those acquired in a US Territory) must be translated and/or evaluated. For translation for admission purposes only, choose ‘General Evaluation’. For translation for credit transfer, choose ‘Course-by-course Evaluation’. You can choose any vendor from NACES–approved vendors. Once you have received the evaluation and transcript, please turn in at the Admissions and Records Office – STCM114.
GED certificates:
May be issued through the Texas Education Agency.
Requesting a Transcript
Both current and former students can request transcripts online via ACES.
- Current students can access web services at the top left corner of their ‘Student’ page.
Web Services > Student tab > Student Records > Request Official Transcript
- Former students can access web services at the bottom left side of their ‘Home’ page.
Web Services > Student tab > Student Records > Request Official Transcript
Within the ordering process, you will have the following options available:
- Hold for Grades: your transcript will not be produced until the in-progress term has ended, and all grades are posted to your record.
- Hold for Degree: your transcript will not be produced until the in-progress term has ended, and all grades with your degree award have been posted. This may be as many as 45 days after the end of the applicable term.
- Include Attachments: you may include attachments to accompany your request if required by the recipient.
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There is now a PDF option for sending your official transcript!
The PDF option does not apply to:
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There is a minimum charge of $10.00, via credit or debit card, per transcript.
A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.
Overnight delivery is available for an additional charge.
Required Information
- Correct name and billing address for the credit/debit card used
- Year attended from & to
- Birth Date
- First name & Last name
- Current address with city and state
- Primary Email address
- Primary reason for order (list to choose from)
Recipient:
- Type (list to choose from)
- Designated ‘Attention to’ or department
- Physical address with city and state
- Email (when PDF option is utilized)
Important Notes:
If you need official transcripts for a third party, they must be sent directly to their email address.
- Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.
Transcript request take 3 to 5 business days to be processed when it is a printed transcript. PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.
Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days. During peak transcript request periods, the processing time for your transcript may be longer. - Students with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.
For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll free at 1-844-202-5266.
Please know that by submitting your transcript request through the link below, there may be a delay in submitting your official authorization to Credentials Solutions for the release of your transcript.
There is no delay in requesting your transcript through your logged-in ACES account. If you need help retrieving your login information, please contact our helpdesk.
| Order Official Transcript through Parchment | Check Status of Transcript Request |
|
There is now a PDF option for sending your official transcript!
The PDF option does not apply to:
|
There is a minimum charge of $10.00, via credit or debit card, per transcript.
A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.
Overnight delivery is available for an additional charge.
Required Information
- Correct name and billing address for the credit/debit card used
- Year attended from & to
- Birth Date
- First name & Last name
- Current address with city and state
- Primary Email address
- Primary reason for order (list to choose from)
Recipient:
- Type (list to choose from)
- Designated ‘Attention to’ or department
- Physical address with city and state
- Email (when PDF option is utilized)
Important Notes:
If you need official transcripts from a third party, they must be sent directly to their email address.
- Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.
Transcript requests take 3 to 5 business days to be processed when it is a printed transcript. PDF requests for students with no holds and/or issues within their request are typically sent out within the hour of the order being processed.
Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days. During peak transcript request periods, the processing time for your transcript may be longer. - Students with a ‘transcript hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.
For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll-free at 1-844-202-5266.
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- Log into ACES
- Choose ‘Web Services’
- Click on ‘Student’
- Click on ‘Student Record’
- Click on ‘View Unofficial Academic Transcripts’ (boxes should be prefilled)
- Click ‘Submit’
- Right-click and choose ‘Print’
- Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.
- Transcript requests take 3 to 5 business days to be processed when it is a printed transcript.
- PDF requests for students with no holds and/or issues within their request are typically sent out within the hour of the order being processed.
- Student with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.
PLEASE NOTE: If you attended more than one Alamo College, your single request-and-transcript will include all academic credits. You only need to request more than one transcript when you have more than one intended recipient.
Please contact Parchment at 847-716-3005 if your request is not processed in 7 business days.
During peak transcript request periods, the processing time for your transcript may be longer.
For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll-free at 1-844-202-5266.
Mission Statement
The Office of Records & Transcripts mission is to provide reliable and accurate management of all records, including but not limited to transcripts, change of grades, change of primary institution/change of majors, and state reports. Records & Transcripts seeks to provide the highest quality in customer service, continually improving web-based and electronic services, always within a student-centered environment. Ultimately, Records & Transcripts staff will strive to be responsive, professional, and sensitive to the needs of the diverse populations that Northeast Lakeview College increasingly serves to include Distance Education and Campus-based full-time and part-time students.